Merchant Logo

The Burgess Group Reviews

Rated
Exceptional
Service
5
/5

5

4

3

2

1

37

0

0

0

0

37

ratings over the past year

Displaying all 217 reviews
MP
Mr Steve Parks
Felixstowe
2 days ago
Date of purchase: 08/05/2025
What Mr Steve Parks said about The Burgess Group:
Excellent experience with The Burgess Group.
Excellent experience with The Burgess Group. Ordered a new front door and extremely pleased with both product and installation. Would definitely use again.
Merchant Logo
Edward
The Burgess Group
1 day ago
Hello Steve, It’s lovely to hear how happy you are with your new Spitfire door and the service you received from the team. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, it was a pleasure to pass your feedback to the team. Thank you again for your review, and for choosing The Burgess Group. Best wishes, The Burgess Group Team
Trusted Customer
2 days ago
Date of purchase: 07/17/2025
First class service, products and long term value.
First class products, installation and customer service. Our 150 year old house in a conservation area needed special attention to detail. Other contractors declined even to quote after seeing the...

Read all
Merchant Logo
Edward
The Burgess Group
1 day ago
Hello, It’s wonderful to hear how happy you are with your new Timber window and door and the service you received from the team throughout your project. Customer satisfaction, the quality of our products and making the installation process as smooth as possible for our customers is really important to us, so we're all delighted to hear we achieved that for you. Our installers pride themselves on the highest standard of installation, it was a pleasure to share your review with the team. Thank you again for your review and for choosing The Burgess Group. Best regards, The Burgess Group Team
GW
Graham Watts
Dereham
22 days ago
Date of purchase: 07/17/2025
What Graham Watts said about The Burgess Group:
Job well done
Prompt response to enquiry and once contract for front door agreed kept misinformed of progress. Installation was professionally executed in one day by friendly and experienced fitters.
Merchant Logo
Edward
The Burgess Group
8 days ago
Hello Graham, Thank you for leaving a review, it’s wonderful to hear how pleased you are with your new door and the service you received from the team throughout your project. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, it was a pleasure to share your review with the team. Thank you once again for sharing your experience and for choosing The Burgess Group. Best regards, The Burgess Group Team
Trusted Customer
23 days ago
Date of purchase: 07/15/2025
Exemplary service and products
From the time we visited the showroom through until completion, the service has been exemplary. The products are of a very high quality and the two fitters Mick and Danny were very professional and...

Read all
Merchant Logo
Edward
The Burgess Group
8 days ago
Hello, Thank you for such a wonderful review, it’s really great to hear how pleased you are with your new Timber sash windows and entrance door and with the service you received from the team throughout your project. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, it was a delight to share your review with Mick, Danny and the rest of the team. Thank you again for sharing your experience, your recommendation and for choosing The Burgess Group. Best wishes, The Burgess Group Team
Trusted Customer
23 days ago
Date of purchase: 07/17/2025
I think that the window fitters are a real asset to the company. I have had to meet with them many times and they couldn’t be more helpful and hard working.
Merchant Logo
Edward
The Burgess Group
9 days ago
Hello, Thank you very much for your review. Our installers pride themselves on the highest standard of installation, we were only too pleased to share your review with them. They were delighted to hear your wonderful comments. Thank you again for taking the time to share your experience, it really is appreciated. Best wishes, The Burgess Group Team
Trusted Customer
25 days ago
Date of purchase: 07/11/2025
Quality windows and excellent fitting
Excellent windows and service. I would highly recommend
Merchant Logo
Edward
The Burgess Group
9 days ago
Hello, It’s lovely to hear how happy you are with your new windows and the service you received from the team. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, it was a pleasure to pass your feedback to the team. Thank you again for your review, recommendation and for choosing The Burgess Group. Best wishes, The Burgess Group Team
MM
Mr & Mrs Myall
Ipswich
27 days ago
Date of purchase: 06/02/2025
What Mr & Mrs Myall said about The Burgess Group:
Professional, friendly and efficient
This is the second time we’ve used this company for window replacement, and once again, the entire experience was outstanding. From our initial enquiry right through to the final installation, the...

Read all
Merchant Logo
Edward
The Burgess Group
9 days ago
Hello Mr & Mrs Myall, We’re all so pleased to hear how happy you are with your new timber sash windows and the service you received from the team throughout your latest project. Customer satisfaction and the quality of our products has always been really important to us and our installers pride themselves on the highest standard of installation, so, it was a pleasure to share your review with them. Thank you once again for choosing the Burgess Group and for leaving such a wonderful review, we look forward to working with you again in the future if you need us. Best wishes, The Burgess Group Team
MN
Mrs Newman
Mid Norfolk
1 month ago
Date of purchase: 07/03/2025
Uploaded media
What Mrs Newman said about The Burgess Group:
Stable Door.
This is our second door from the Burgess Group. Having been very pleased with the front door, we decided to replace our old stable door. It has already proved a great investment. It was bought to...

Read all
Merchant Logo
Edward
The Burgess Group
24 days ago
Hello Mrs Newman, Thank you very much for your lovely review. We’re so pleased to hear how happy you are with your new Timber Windows stable door following your latest installation. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, so we were only too pleased to share your review with John, Glenn and the rest of the team. Thank you very much for sharing your experience and for once again choosing The Burgess Group. Best regards, The Burgess Group Team
Trusted Customer
1 month ago
Date of purchase: 06/23/2025
Very responsive and solved my problems
Merchant Logo
Edward
The Burgess Group
24 days ago
Hello, Thank you for your review. The ongoing service we provide to our customers is very important to us and we aim to make it as smooth as possible for our customers, so, I’m really pleased to hear we achieved that for you. Thank you for taking the time to share your experience, it really is appreciated. Best regards, The Burgess Group Team
MP
Mr Richard Parker
1 month ago
Date of purchase: 06/27/2025
What Mr Richard Parker said about The Burgess Group:
A great product, professionally installed
The chaps have just finished installing my windows and I wanted to drop you a note praising the professionalism of the team. The quality of their work is excellent and they obviously take pride in...

Read all
Merchant Logo
Edward
The Burgess Group
1 month ago
Hello Richard, Thank you for such a wonderful review, it’s really great to hear how pleased you are with your new Evolution windows and with the service you received from the team. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, it was a delight to share your review with them. Thank you again for sharing your experience and for choosing The Burgess Group. Best regards, The Burgess Group Team
About The Burgess Group
We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.
Read all
8 Fornam Business Court, Bury Drift, Fornham, Suffolk, IP31 1SL, United Kingdom
Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by The Burgess Group
Why trust Feefo reviews?

About The Burgess Group
We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.