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Terrestra Reviews

http://terrestra.com
Rated
Exceptional

Terrestra unique gifts, a curated collection of handcrafted modern design.

Service
5
/5

5

4

3

2

1

16

0

0

0

0

16

ratings over the past year

Displaying all 810 reviews
KR
Kristin
7 years ago
Date of purchase: 03/16/2017
What Kristin said about Terrestra:
I have always received the best service ever from Terrestra!! Their in store service as well as online has always been exceptional!! Love everything about this business!!
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Customer Service Manager
Terrestra
7 years ago
We're really glad to know you've been happy with your shopping experiences -- thanks so much for your enthusiastic review. We look forward to your next visit!
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Trusted Customer
7 years ago
Date of purchase: 08/30/2017
Terrestra is the only place that sells the brand of wallets that I love. It's a beautiful store!
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KA
Katalin
7 years ago
Date of purchase: 04/25/2017
What Katalin said about Terrestra:
The service was good, and I enjoy the bag very much.
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KA
Katalin
7 years ago
Date of purchase: 04/28/2017
What Katalin said about Terrestra:
The customer service was okay. I called to ask for more information about the bag, but what I was told didn't really adequately describe and match the bag I received. Had I known more about the bag,...

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Customer Service Manager
Terrestra
7 years ago
Thank you for taking the time to send these comments. We try hard to show accurate photos and give the best information we can to callers. Handbags are always returnable at terrestra.com unless they are discontinued clearance items marked down to half price. We're so sorry the bag didn't work out!  
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Trusted Customer
7 years ago
Date of purchase: 08/16/2013
I replaced my Paris souvenir wallet w/ the same one. It came quickly in good condition.
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CA
Caryn
7 years ago
Date of purchase: 11/04/2016
What Caryn said about Terrestra:
The product is inferior, plus I had to glue it to my phone permanently. When I tried to take it off because I could hear with the cover on it it ruined my phone
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Customer Service Manager
Terrestra
7 years ago
We regret that you didn't contact us before you made your purchase, or after you received it. The checkbook holder you ordered was not designed to be a phone case. We would have been glad to exchange it for a better choice. We're sorry for your inconvenience!
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CO
Constance
7 years ago
Date of purchase: 12/17/2016
What Constance said about Terrestra:
Very helpful staff, high quality and interesting merchandise.
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KR
Kristin
7 years ago
Date of purchase: 12/16/2016
What Kristin said about Terrestra:
Very Pleased!
I received the item I ordered earlier than expected.
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KA
Kari
7 years ago
Date of purchase: 03/24/2017
What Kari said about Terrestra:
Great
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Trusted Customer
7 years ago
Date of purchase: 03/12/2017
We needed very lightweight flatware for an invalid at home. Terrestra was just right.
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About Terrestra
Welcome! Terrestra is a "real" store, not just a dot-com address on the Internet, and we know that's more important than ever these days. We know it matters to our customers to shop from accountable people who care about your needs and are dedicated to bringing you superior service and value. Since we opened Terrestra in 2003, our goal has been to become your favorite resource for great gifts and home accessories, and we work daily to learn about your needs and improve our services. We strive to help you find accessories that provide a wide range of design solutions with a selection of simple classic styles, colors, and forms. Our collections are handcrafted from natural materials and selected for their excellence in design and workmanship. We invite you to visit us soon, and we welcome your feedback and special requests!
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415-384-8330 or 415-798-7998
30 Miller Avenue, Mill Valley, California, 94941, United States
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About Terrestra
Welcome! Terrestra is a "real" store, not just a dot-com address on the Internet, and we know that's more important than ever these days. We know it matters to our customers to shop from accountable people who care about your needs and are dedicated to bringing you superior service and value. Since we opened Terrestra in 2003, our goal has been to become your favorite resource for great gifts and home accessories, and we work daily to learn about your needs and improve our services. We strive to help you find accessories that provide a wide range of design solutions with a selection of simple classic styles, colors, and forms. Our collections are handcrafted from natural materials and selected for their excellence in design and workmanship. We invite you to visit us soon, and we welcome your feedback and special requests!