Tenon Tours creates personalized trips that connect you to the best of Europe.
Service
4.8
/5
5
4
3
2
1
85
7
1
1
1
95
ratings over the past year
Displaying all 740 reviews
SW
Samuel Wooldridge
Feefo Verified
Phoenix, Arizona
5 years ago
What Samuel Wooldridge said about Tenon Tours:
Great Customer Service
The team was very responsive and attentive to my wants and needs. They answered all of my questions and but together a marvelous trip. Very happy so far.
Elizabeth
Tenon Tours
5 years ago
Thank you for choosing to book with us, Samuel! We look forward to hearing about your upcoming trip to Ireland.
0
Share
Trusted Customer
Feefo Verified
5 years ago
All the service from everyone has been great. Understanding our needs and objectives and working to meet those couldn't have been better. And quick. And very friendly.
Elizabeth
Tenon Tours
5 years ago
Thanks for taking the time to leave us feedback! We appreciate it and can't wait to hear about your trip to Ireland.
0
Share
MS
Mary Steiner
Feefo Verified
5 years ago
What Mary Steiner said about Tenon Tours:
quick service, planned our itinerary around our schedule with our interests
Would recommend
Elizabeth
Tenon Tours
5 years ago
Thank you for the recommendation, Mary!
0
Share
Trusted Customer
Feefo Verified
5 years ago
Awesome service? Very comprehensive answers and quick to get back to us. Highly recommended.
Elizabeth
Tenon Tours
5 years ago
Thank you for the recommendation! We're looking forward to hearing all about your time in Ireland.
1
Share
Trusted Customer
Feefo Verified
5 years ago
While I haven't yet gone on the trip our pretrip planning and communication has been very good.
Elizabeth
Tenon Tours
5 years ago
Thank you for your review! We're very happy to hear that you have received excellent customer service so far. Looking forward to hearing about your travels!
1
Share
LI
Linda
Feefo Verified
5 years ago
What Linda said about Tenon Tours:
Great Company
I have loved everything about working with Tenon Tours. Barbara has been amazing in helping our family plan our trip to Ireland and beyond for my son's wedding!
Elizabeth
Tenon Tours
5 years ago
Hi Linda, we're happy to hear that you have enjoyed working with Barbara! We can't wait to hear about your son's Ireland wedding.
1
Share
SH
Shannon
Feefo Verified
Greensboro NC
5 years ago
What Shannon said about Tenon Tours:
Great service and easy to work with
Extremely helpful and timely in their response. They are also friendly and instill confidence in their services.
Elizabeth
Tenon Tours
5 years ago
Thank you for your kind words, Shannon! We're looking forward to your upcoming trip to Ireland.
1
Share
BE
Bernie
Feefo Verified
5 years ago
What Bernie said about Tenon Tours:
First Class
Tenon tours has been top notch for all three trips we have booked. Yes we didn’t go on our last one due to the pandemic but they were more than accommodating on schedule and vouchers for future...
Read more
Elizabeth
Tenon Tours
5 years ago
Thank you for your feedback, Bernie! We are always happy to hear from our repeat travelers. We are sorry that you had to cancel your trip but are glad to hear that you received great service from our team. We hope that we will be able to travel with you again in the near future.
1
Share
ER
Eric
Feefo Verified
5 years ago
What Eric said about Tenon Tours:
Very informative, professional and polite
5 start from start to finish. Made booking a trip fun and easy. Answered all my questions quickly and our trip was amazing
Elizabeth
Tenon Tours
5 years ago
Thanks for your feedback, Eric! We're happy that you enjoyed your trip with us and hope to work with you again in the future.
1
Share
Trusted Customer
Feefo Verified
5 years ago
Was unable to travel due to Covid-19.
My travels to a Scotland in 2018 and to Italy in 2019 were five star. I was unable to travel this year because of the pandemic. I am still awaiting my final refund of $5900. I could not give a top...
Read more
Elizabeth
Tenon Tours
5 years ago
Thank you for your honest feedback. We regret that you had to cancel your trip and were not able to reschedule for a later date as we had hoped. Regarding your reimbursement, our records show we were able to refund over 75% of your trip to date, and are waiting for the remaining funds to be refunded to us by our supplier. Our team has strived to be fair and attentive to each of our travelers and is working as best we can to resolve any outstanding issues, including the President of our company who has kept you informed through the situation. We realize you are still owed and are in constant contact with our suppliers to remedy this for you. Unfortunately, refunds will be issued at their discretion and we are unable to take matters into our own hands. We apologize for any other dissatisfaction you had with our team or our service but rest assured we are working as swiftly as we can under the circumstances.
Trusted Customer
5 years ago
I appreciate greatly your response and want to reiterate again how pleased I was with Tenon Tours for my trips to both Scotland and Italy in 2018 and 2019 respectively. I also am grateful to the President of your company for helping me to resolve lost funds through your supplier in California. I would heartily recommend Tenon Tours to others for travel in the future, especially once this pandemic ends.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
