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Tenon Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tenon-tours | Feefo

Displaying all 657 reviews

Della Maria

Manchester NJ

4 years ago

Date of purchase: 09/22/2020

What Della Maria said about Tenon Tours:

Outstanding Customer Service

From day one, everyone team member has gone above and beyond to satisfy our travel “wants.” When the Coronoavirus hit, we needed to postpone, and everyone was again by our side every step,of the...

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Elizabeth

Tenon Tours

4 years ago

Thank you for your review! We are happy to hear that you had a positive experience with us and look forward to traveling with you soon.

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Hope

NYC

4 years ago

Date of purchase: 09/22/2020

What Hope said about Tenon Tours:

Amazing local knowledge and customer service!

Expert knowledge of Ireland but more importantly, top-notch customer service - even in trying times, the Tenon team was not just on top of things but understanding, resourceful, and able to help us...

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Elizabeth

Tenon Tours

4 years ago

Hope, we sincerely appreciate your review. We are sorry that your trip had to be rescheduled but look forward to sending you on the trip of a lifetime.

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Bruce

4 years ago

Date of purchase: 09/22/2020

What Bruce said about Tenon Tours:

Flexible under the circumstances and offered incentives instead of penalties to rebook.

Elizabeth

Tenon Tours

4 years ago

We're happy to hear of your positive experience, Bruce. We appreciate you sharing!

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Roy

4 years ago

Date of purchase: 09/22/2020

What Roy said about Tenon Tours:

Exceptional Customer Service

The service was great.Natasha went above and beyond in helping me in these trying times

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback, Roy! We will be sure to pass this along to Natasha. We're looking forward to having you travel with us!

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Luciana

5 years ago

Date of purchase: 07/28/2020

What Luciana said about Tenon Tours:

despite not being able to travel to Ireland, my travel package purchase and cancellation afterwards, was painless. My travel agent was very patient and always kept me informed of any changes and due...

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Elizabeth

Tenon Tours

4 years ago

Luciana, we are happy that you were satisfied with our customer service! We are sorry that your trip was canceled and hope that you will be able to travel with us in the future.

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Thomas

5 years ago

Date of purchase: 07/28/2020

What Thomas said about Tenon Tours:

Our agent, Gracie Gadler, was truly OUTSTANDING helping us work through a veery difficult time. We would be glad to work with her again sometime in the future

Elizabeth

Tenon Tours

4 years ago

Thomas, that is great to hear! We will be sure to pass this along. We appreciate your review and hope you will be able to travel with us in the future.

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Michael

5 years ago

Date of purchase: 07/28/2020

What Michael said about Tenon Tours:

Gracie was fabulous, answering all my questions and returning my phone calls promptly

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback! We're happy to hear you had a positive experience with us.

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Jaqueline

5 years ago

Date of purchase: 07/28/2020

What Jaqueline said about Tenon Tours:

Even though our trip has been cancelled, Gracie answered all our questions while we were hoping to go to Ireland and made sure our trip cancellation was going to be processed.

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Teresa

5 years ago

Date of purchase: 07/28/2020