What Faith said about Suzuki Insurance & Accident Aftercare:
The majority of people that I spoke to on the phone where helpful and got back to me quickly. Apart from when I was told that I would get a phone call about a hire car that never happened so was left...
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TR
Tracy
Feefo Verified
8 years ago
What Tracy said about Suzuki Insurance & Accident Aftercare:
The service from you was wonderful one phone call to you and you just took over everything from then on. The updates were very good too. I was not very keen on the vehicle replace company Kintertons...
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Trusted Customer
Feefo Verified
8 years ago
Very poor communication, appeared more concerned with making money from courtesy car
2
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Trusted Customer
Feefo Verified
8 years ago
Great customer service
The service was very good. I received regular phone calls to keep me informed of the progress made whilst repairing my car.
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NI
Nicholas
Feefo Verified
8 years ago
What Nicholas said about Suzuki Insurance & Accident Aftercare:
No
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PA
Pamela
Feefo Verified
Rugby
8 years ago
What Pamela said about Suzuki Insurance & Accident Aftercare:
Excellent
Smooth caring service, thank you
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MA
Matthew
Feefo Verified
8 years ago
What Matthew said about Suzuki Insurance & Accident Aftercare:
Harder work than it should be.
This was a useless exercise. I had to fight with my insurance company to get them to allow me to use Suzuki Accident Aftercare, and when they did finally agree, Suzuki were very poor with the...
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Anwen L
Suzuki Insurance & Accident Aftercare
8 years ago
We're very sorry to hear about your experience with Suzuki Accident Aftercare. This is not our usual standard of practise, please accept our apologies. I have informed our Customer Experience Team who will contact you shortly to discuss this further. Thank you.
1
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DE
Debra
Feefo Verified
8 years ago
What Debra said about Suzuki Insurance & Accident Aftercare:
Fabulous service
Really impressed with the service both with sorting the car out and dealing with my insurance x
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Trusted Customer
Feefo Verified
8 years ago
very efficient service
yes would recommend again
i was kept up to date with the progress of the claim
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Trusted Customer
Feefo Verified
8 years ago
It took way to long to sort things.
Way to long from accident to repairing the car in total 6 weeks hence the 1 star.
Anwen L
Suzuki Insurance & Accident Aftercare
8 years ago
Many thanks for reviewing your experience with Suzuki Accident AfterCare. We're sorry to hear you weren't happy with the service - this is not our usual standard of practise. I have informed our Customer Experience Team who will contact you shortly to discuss. Thank you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
