What Joyce said about Suzuki Insurance & Accident Aftercare:
I was very pleased with the way they kemp me informed of the progress of my repairs and with the other persons insurance
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Dennis Darwin
Feefo Verified
8 years ago
What Dennis Darwin said about Suzuki Insurance & Accident Aftercare:
Unable to insure with Suzuki due to my age. 83.
Accident occurred on 9/4/2018. Hire car supplied the following morning by 10.30.
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John
Feefo Verified
Hereford UK
8 years ago
What John said about Suzuki Insurance & Accident Aftercare:
Not my fault so wanted hassle-free service
It was very slow and time consuming with very little information for someone who has never had an accident before and this was not my fault.
I want a hassle-free service with no effort for me as I'm...
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Anwen L
Suzuki Insurance & Accident Aftercare
8 years ago
Many thanks for your feedback, we're very sorry to hear that the service you received was not our normal standard of service. I have informed our Customer Experience Team who will contact you to discuss this further and hope to resolve the issues you have faced.
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Donna
Feefo Verified
8 years ago
What Donna said about Suzuki Insurance & Accident Aftercare:
Brilliant
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Trusted Customer
Feefo Verified
8 years ago
Suzuki bodycraft were very friendly and did a great job on he car.
The process was clear and all went well. Car looks brand new so no problem
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JA
Janice
Feefo Verified
Dorchester
8 years ago
What Janice said about Suzuki Insurance & Accident Aftercare:
Yes. Always helpful and caring
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Trusted Customer
Feefo Verified
8 years ago
Top notch
Excellent service, I was kept informed at every stage and the repair was first class. No fuss at any stage. Would defiantly buy again.
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Sharon
Feefo Verified
8 years ago
What Sharon said about Suzuki Insurance & Accident Aftercare:
A traumaticly stressful, unwelcome and ongoing experience.
Appallingly unsupportive. I had to make a majority of enquiries myself. Suzuki failed massively to contact my insurance when I had reported being involved in a collision to which was not my fault.
...
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Anwen L
Suzuki Insurance & Accident Aftercare
8 years ago
We are very sorry to hear about your recent experience with Suzuki Accident AfterCare, this is not our usual standard of service. I have informed our Customer Experience Team who will contact you to discuss this further and hope to resolve the issues you faced. We value your feedback and are continually looking for ways to improve our services.
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Clive
Feefo Verified
Dudley
8 years ago
What Clive said about Suzuki Insurance & Accident Aftercare:
Not good
Absolute rubbish ,courtesy car stunk and was filthy inside ,also why would a 2 day repair take close to 3 weeks ,repair was not fit for purpose ,electric boot release broken in accident and not even...
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Anwen L
Suzuki Insurance & Accident Aftercare
8 years ago
We are sorry to hear about your recent experience with Suzuki Accident AfterCare, this is not our usual standard of service. I have informed our Customer Experience Team who will contact you to discuss this matter further. We value your feedback and are continually looking for ways to improve our services.
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Rosemary
Feefo Verified
Sherburn, Malton N Yorkshire
8 years ago
What Rosemary said about Suzuki Insurance & Accident Aftercare:
Excellent from beginning to completion
From the moment we reported the accident, aftercare took over. Both members of staff we spoke to kept us fully informed of all developments. A replacement car was delivered to us the following day...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
