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Suresite Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suresite | Feefo

Displaying all 559 reviews

Trusted Customer

7 years ago

Date of purchase: 06/14/2018

poor communication

Customer Service Team

Suresite Group

7 years ago

We are sorry to hear that you are not happy with our service. We have attempted to contact you to find out more details so that we can take any steps necessary to improve our communication. We hope to be able to talk soon.

Customer Service Team

Suresite Group

7 years ago

We use a variety of methods to communicate updates to sites including, telephone, email and text messages in order to provide our customers with excellent customer service. Upon investigation, it appears that the text messages were not being sent to the correct number. We have amended our records and hope that this will improve our lines of communication with you going forward.

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Mick Engledow

7 years ago

Date of purchase: 06/14/2018

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What Mick Engledow said about Suresite Group:

Great company good staff always helpful UK based so no language barriers. Keep up the good work. Barriecars Ltd

Customer Service Team

Suresite Group

7 years ago

Thank you for your review, we are pleased to hear that you find our staff helpful.

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Richard Squire

Braunton Service Station

7 years ago

Date of purchase: 06/14/2018

What Richard Squire said about Suresite Group:

Excellent service over a weekend which is not always available with many other organisations. Clear instructions were given and assistant waited patiently on the line whilst a card transaction was...

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Customer Service Team

Suresite Group

7 years ago

We pride ourselves on our customer service which includes out of hours, real person support. So your positive review was very welcome. Thank you

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Neil Schofield

7 years ago

Date of purchase: 06/14/2018

What Neil Schofield said about Suresite Group:

Text updates when there is a problem

Customer Service Team

Suresite Group

7 years ago

Thank you for your review of our service. We are pleased that you find our text updates useful.

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Trusted Customer

7 years ago

Date of purchase: 06/07/2018

very good

Customer Service Team

Suresite Group

7 years ago

Thank you for your review

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Brian Harding

7 years ago

Date of purchase: 06/14/2018

What Brian Harding said about Suresite Group:

very good

Customer Service Team

Suresite Group

7 years ago

Thank you for your review

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Adam Douglas - Keyfuels

7 years ago

Date of purchase: 06/14/2018

What Adam Douglas - Keyfuels said about Suresite Group:

Good customer service, can always get through easily to a knowledgeable person who can genuinely help when you have an issue, good expertise and fair pricing

Customer Service Team

Suresite Group

7 years ago

Thank you reviewing our service, we were pleased to read your positive comments.

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Vijay Agnihotri

7 years ago

Date of purchase: 06/14/2018