Very pleased! Will definitely share with all my friends!!
Suiteness offers a great service for those looking for connecting rooms! I've always wondered how the big Suites got booked. I always just assumed that those who could afford it, had people to call...
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Great Service! Straight to the point! Best way to look for suites
1
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Trusted Customer
9 years ago
The booking process was smooth and the rates were better than even directly with the property
1
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
We have not taken our trip yet but I can say that I have used the live chat option a few times already, before and after the booking process and these guys are AWESOME. They have set the bar very...
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2
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Couldn't Be Easier
Super quick and easy! The prices are great and the booking process was very fast and simple!
1
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Ustomer servoce was very very helpful!
1
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
Great Work!
I would recommend them again.
1
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Trusted Customer
9 years ago
First time trying a third party, so far, OK!
I have not stayed at my hotel yet, so upon check-in I'll have to come back and edit this review if my opinion changes. I visited the site through google - you have to enter in your email, which was...
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Cherie
Suiteness
9 years ago
Hi there -
Thank you so much for checking us out and using our service! We are honored to be your first time using a third party to book. We are connected with The Venetian directly so the confirmation email you received can be used to confirm your reservation if you were ever to connect with them directly. :)
I do apologize for the email mishap as that was an error and we've resolved it immediately after your reply.
Thank you again and as always, please let us know if there is anything we can do for you - we are more than happy to help!
Cherie from Suiteness
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Trusted Customer
9 years ago
Great Service
Fast and friendly service. Customer service is always there to answer questions and help out.
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Suiteness:
We did not get the correct reservation we reserved, We were charged extra per night on top of the resort fees. Customer service was no helpful and they also tried to charge extra for in room services...
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Cherie
Suiteness
9 years ago
Hi Chris -
Thank you for your review and letting us know! Working with hotels is difficult in that we are not able to take care of the entire experience for you. I am so sorry about the confusion between the front desk and your booking and am looking into it directly for you and will be in touch ASAP.
Please let us know if there's anything we can do as we would never want to book an experience we would not want to enjoy for ourselves.
Cherie from Suiteness
TC
Trusted Customer
9 years ago
Hi Cherie,
Thank you for the call, email and support on this mess. Your time and communication has been helpful. All we need to do now is figure out the confusion and be compensated accordingly (extra room charges, wrong suite, etc.). Talk soon.
Chris
Cherie
Suiteness
9 years ago
Hi Chris -
Thank you for trusting us with your trip and allowing me to remedy this situation for you. It was a pleasure speaking with you and I'm glad we were able to sort everything out. :)
I look forward to your next trip with us,
Cherie from Suiteness
TC
Trusted Customer
9 years ago
Cherie,
Thank you for your time and communication. We will definitely contact you for our next trip.
Thanks again in advance!
Chris
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