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Sturgess Motor Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Displaying all 4,657 reviews

Trusted Customer

7 months ago

Date of purchase: 11/29/2024

Good service

Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your review. It is appreciated.

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Trusted Customer

7 months ago

Date of purchase: 11/13/2024

Friendly, very good

Customer Service - NM

Sturgess Motor Group

6 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction.

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Trusted Customer

7 months ago

Date of purchase: 11/22/2024

Never again

My new car broke down after three days and the car is nowhere near as good as they said it was your service has gone down hill aswell as the quality of your cars

Customer Service - NM

Sturgess Motor Group

6 months ago

We're sorry to hear about your experience and appreciate you bringing this to our attention. Please know that this is not the level of quality or service we strive for.

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Trusted Customer

7 months ago

Date of purchase: 11/26/2024

very good , as always

Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your 5* review. it is very much appreciated

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Trusted Customer

7 months ago

Date of purchase: 11/29/2024

Sturgess Motor Group Leicester

The service provided by Sturgess Motor Group in Leicester was brilliant. I was accompanied by Lewis Davis who supported me from the first day and even past the day of purchase of my new vehicle. He...

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Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.

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Trusted Customer

7 months ago

Date of purchase: 11/25/2024

First class service

Very good Good salesman Kirrel credit to your company

Customer Service - NM

Sturgess Motor Group

6 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction.

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Trusted Customer

7 months ago

Date of purchase: 11/21/2024

A pleasant experience

From walking in the door, you are greeted with a smile. The reception team are friendly and polite. When I spoke with my salesman he was very helpful and friendly. (I had bought my previous car from...

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Customer Service - NM

Sturgess Motor Group

6 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction.

See full customer review

Trusted Customer

7 months ago

Date of purchase: 11/25/2024

Went to pick up my new vehicle and just had to deal with some paperwork. I was shown all the vehicle features, given the keys and was on my way within half an hour. They also linked my new vehicle to...

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Customer Service - NM

Sturgess Motor Group

6 months ago

As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations.

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Trusted Customer

7 months ago

Date of purchase: 11/20/2024

Friendly family like service offered

Very friendly with good knowledge of the cars, Every aspect of the car buying process explained fully. All questions answered with full details. Tea / coffee offered

Customer Service - NM

Sturgess Motor Group

6 months ago

As a family business, we try extremely hard to make sure that the experience of buying a car is as relaxed and informative as possible. Thank you for letting us know that this was the case.

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Trusted Customer

7 months ago

Date of purchase: 11/30/2024

So far completely satisfied with the vehicle

The sales representative Taras spent a considerable amount of time with us and eventually sourced an appropriate vehicle for us

Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.

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About Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Cropston Road, Anstey, Leicester, Leicestershire, LE7 7BP, United Kingdom