Good products, durable and really well designed.
I am having some trouble getting my order filled - I'm waiting on the cold pack for the Big City lunchbox and cold pack set to be provided.
I also...
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Penny Scallan
Penny Scallan | Com | AU
11 years ago
Thank you so much for taking the time to leave your feedback, I can see that you did contact us about this and we have sent out the missing Lunchbox Cold Pack. If you have not yet received this item, please contact us directly and we will resolve this ASAP.
Thank you again for your feedback.
Kind Regards,
Penny Scallan Customer Service
Trusted Customer
11 years ago
They have been a good company to do business with and sent the missing part promptly.
Thank you so much for your feedback! I am so pleased to hear you have been provided with service of a high standard. We are always more than happy to assist you when ever needed!
I am very happy to know you are getting great use of your Nap Mat, and your daughter is enjoying the comfort.
Kind Regards,
Penny Scallan Customer Service
Still waiting for a refund for poorl advertised product
Penny Scallan
Penny Scallan | Com | AU
11 years ago
Thank you so much for taking the time to contact us.
I am sorry to hear you are still awaiting your refund. I have passed this directly onto the most relevant staff member to look into for you.
We will be sure to contact you directly to confirm.
Thank you for your time and patience!
Kind Regards
Penny Scallan Customer Service
Thank you for taking the time to leave your feedback. It's wonderful to hear that you are happy with your Russian Doll Backpack!
Thanks again,
Penny Scallan Customer Service
Thanks for taking the time to leave your feedback on our service. We pride ourselves on providing exceptional service to all our customers!
Thank you again,
Penny Scallan Customer Service
Thank you for taking the time to leave your feedback. We are so happy to hear how much you love your new Chirpy Bird Backpack!
Penny Scallan Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.