Mess up with delivery.
They somehow crossed over the delivery address and send it to the billing address.
The chandeliers are not yet installed, so can't rate them
Online Sales
sparksdirect
9 years ago
Hi there, thank you for your feedback. When you placed the order, you put the same billing and delivery address, but for some reason at the delivery address you put a different post code; the delivery address doesn't exist at this new post code, so we sent the items - for security reasons - to the billing address. We trust that everything is fine with the items you purchased, and we're looking forward to future business together. Have a lovely day :)
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.