Sovereign was not as efficient with our booking as in previous years . Normally they have always booked our aircraft seats for us ,but this time ,someone forgot .Every time we rang to check ,we were...
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Product reviews
Date of purchase: 07/08/2025
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Robert Marshall
Feefo Verified
Epsom
1 year ago
What Robert Marshall said about Sovereign Luxury Travel:
Good quality hotel.. Well maintained and the rooms cleaned well and regularly. The staff there are very friendly and always trying to please. The breakfast are well presented and freshly prepared...
We booked through Sovereign for a hassle free holiday.
I think the problem Sovereign have is the quality of room allocation with the hotels. We all know within a room category some are better than...
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Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
I have passed on your feedback onto the Product and Operations departments to review.
We take all feedback seriously and thank you for taking the time to complete this survey about your holiday.
Best Wishes
Amber
Customer Experience Manager
Sovereign are 5* and are extremely good
Accommodation we have explained is not worthy of 5* any more in our view
Sovereign really should do a good check for the extras that 5*warrants times have...
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Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
We take all comments seriously and I have shared your experience with our Product and Operation Managers.
We appreciate you taking the time to complete this survey highlighting this to us.
Thank you again.
Best Wishes
Amber
Customer Experience Manager
My booking experience was excellent. My personal travel advisor made my booking nice and easy, able to accommodate my travel needs giving me help where necessary. I certainly would recommend...
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.