No assistance with bringing suitcases in from taxi , or yo rooms and there are many steps and lifts . Our room was a 5 minute walk from hotel reception . Issues Ruth one even g meal service poor but...
We never saw anyone from Sovereign. Our departure details came in German.
Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
We are sorry to read your details came through in German. We have checked our records and all documentation was sent by us in the correct language and format.
We are delighted you enjoyed your holiday and look forward to welcoming you back in future.
Best Wishes
Amber
Customer Experience Manager.
Product reviews
Date of purchase: 07/11/2025
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Catherine Lewak
Feefo Verified
Brigg
1 year ago
What Catherine Lewak said about Sovereign Luxury Travel:
Second time booking a Sovereign Holiday, Jimmy McGee travel consultant gave me lots of information about the hotel before I booked and lots of pre holiday information sent out by email and a phone...
I use Sovereign to select our family holiday destinations each year. I have never been disappointed by the recommendations or the service provided. An knowledgable, and highly professional,...
What Bernard Love said about Sovereign Luxury Travel:
There were awful delays at Tui's check-in at B'ham airport on departure.
Before we were due to fly home, there had been many flights delayed at Palma airport.
So, we were disappointed and worried...
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.