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smol Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 33,664 reviews

Jane

Feefo Verified

GBR

4 months ago

What Jane said about smol:

Great easy to use ordering

Love the minimal product packaging

Kathryn Burkey

smol

4 months ago

It's so lovely to hear this! Thank you for your amazing feedback and support. We are over the moon to hear how much you love your smol and that it has been such a great fit for you and your home! Thank you also for supporting our vision for the future; your wonderful choices are making a huge difference to our planet.

Carol

Feefo Verified

GBR

4 months ago

What Carol said about smol:

Very pleased with the service I receive

Very pleased. No problems with rescheduling items when I don’t get through it in time. (Single household so I dont use much)

Kathryn Burkey

smol

4 months ago

It is so lovely to hear this! Thank you so much for your wonderful support. We are thrilled to hear that our service has been a great fit for you and your home.

Lesley

Feefo Verified

GBR

4 months ago

What Lesley said about smol:

N/a

Kathryn Burkey

smol

4 months ago

Thank you for taking the time to leave us a review

Trusted Customer

Feefo Verified

4 months ago

Trustworthy company

Very easy to navigate website to manage my plans. Website feels friendly towards customers. It’s good to know I’m using environmentally friendly products, so I have a clear conscience.

Adrienn Marshall

smol

4 months ago

We are so pleased to hear how happy you are and thank you for supporting us and our vision for the future!

Alex M

Feefo Verified

GBR

4 months ago

What Alex M said about smol:

Great, flexible service

I love that we get alerted before each delivery, as we don't always need it and it's really easy to go into the site and delay it a bit. It prevents us stockpiling as we have limited space. The site...

Adrienn Marshall

smol

4 months ago

Thank you for your wonderful review and support. We're so pleased to hear that you're finding the subscription flexibility helpful and that your smol has been a great fit for your home!

JAMES

Feefo Verified

GBR

4 months ago

What JAMES said about smol:

Excellent

Excellent service from an excellent company

Adrienn Marshall

smol

4 months ago

This makes us so happy! Thank you for your ongoing support!

Jacqueline

Feefo Verified

GBR

4 months ago

What Jacqueline said about smol:

Good quality products

Very flexible to order or change plans. I would definitely recommend to someone who needs eco friendly products and cares about the planet. I don’t think the cost works out too much more than the...

Adrienn Marshall

smol

4 months ago

This is such special review thank you for taking the time to comment and for your fab support.

Karen

Feefo Verified

GBR

4 months ago

What Karen said about smol:

Happy with smol

Been really good, but then the p&p makes it more expensive

Adrienn Marshall

smol

4 months ago

Thanks so much for your support and feedback - we're always looking at improving what we do too, so we really appreciate it. One way our customers save on P&P is by 'bundling' their orders. If you ever need help, you can also contact our lovely Customer Service team at help@smolproducts.com, and they'll be happy to talk you through the options if that would help. 😊

Trusted Customer

Feefo Verified

4 months ago

Recommend SMOL

Easy to use website. Clear after sales tracking, order management etc.

Trusted Customer

Feefo Verified

4 months ago

Responsive; good value for money; eco friendly

Adrienn Marshall

smol

4 months ago

We loved reading your wonderful review! Thank you for your amazing support!

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