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Simplicity Cremations Reviews | Customer Service Reviews for https://www.feefo.com/reviews/simplicity-cremations | Feefo

Displaying all 2,434 reviews

Trusted Customer

2 years ago

Date of purchase: 06/20/2022

My cremation

Staff very polite and helpful. Going through it step-by-step and it didn’t take that long. They also emailed to see if I was satisfied.

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Mr Wynford Williams

2 years ago

Date of purchase: 06/24/2022

What Mr Wynford Williams said about Simplicity Cremations:

Professional and helpbful

Professional,helpful and caring. They do exactly what they say when they say it

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Mrs Janice Tucker

2 years ago

Date of purchase: 06/22/2022

What Mrs Janice Tucker said about Simplicity Cremations:

ii would recommend them the only thing that i would say is for you to tell people that you dont do the cremations

Sally

Simplicity Cremations

2 years ago

Thank you for your 4* review. Your feedback is valued. If you have any concerns that you would like to discuss, you can contact the Complaint Resolutions Team on 0800 783 7171 between the hours of 9.00 a.m. and 5.00 p.m.

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Miss Lynne Jones

Burton on trent

2 years ago

Date of purchase: 06/22/2022

What Miss Lynne Jones said about Simplicity Cremations:

No problems at all good nd sincere people and nice to help you in enyway

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Trusted Customer

2 years ago

Date of purchase: 06/23/2022

Seeet dreams

Great just what we wanted

Sally

Simplicity Cremations

2 years ago

Thank you for taking the time to leave your 4* review. If you have any concerns that you would like to discuss, you can contact the Complaint Resolutions Team on 0800 783 7171 between the hours of 9.00 a.m. and 5.00 p.m.

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Trusted Customer

2 years ago

Date of purchase: 06/22/2022

Friendly, sensitive customer service throughout. I was kept well informed and ongoing communications maintained by the team. I would recommend Simplicity to family and friends without hesitation. The...

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Trusted Customer

2 years ago

Date of purchase: 06/15/2022

Second prepaid funeral purchase

Lady on phone listened to my request, explained everything I wanted to know and swiftly processed my application to purchase a 2 nd pre paid funeral, I cannot fault the lady or the process, extremely...

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Trusted Customer

2 years ago

Date of purchase: 06/17/2022

I felt very supported throughout the process of arranging my dear mums funeral. The staff were lovely and very caring. Special thanks to Sally (Frederick Paine) and Jenni (Simplicity Central), Alex,...

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Mr Alan Collier

2 years ago

Date of purchase: 06/13/2022

What Mr Alan Collier said about Simplicity Cremations:

Very happy and helpful chap (Nathan) made you feel very comfortable talking about all the whole process.

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Mrs Susan (known as Jane) Scott

Walton on Thames

2 years ago

Date of purchase: 06/17/2022

What Mrs Susan (known as Jane) Scott said about Simplicity Cremations:

Make sure you take time to choose a plan

After sorting a change of plan and all sorted then only to find my husbands had not been done very stressful and under the circumstances found it so hard when I phoned they did not have to inform me....

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Sally

Simplicity Cremations

2 years ago

Thank you for taking the time to leave your review. We are very sorry to read that you had a concern regarding the plan. A member of our Complaint Resolutions Team will be in touch with you soon to discuss your concerns further or alternatively if you would like to get in touch you can contact the Complaint Resolutions Team on 0800 783 7171 between the hours of 9.00a.m. and 5.00 p.m.

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