How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Simplicity Cremations Reviews

https://www.simplicity.co.uk/

Simple, affordable funerals to suit you and your budget

Service

ratings over the past year

Displaying all 2,434 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Excellent service from beginning to end. Many thanks.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Good experience

Fast response to request for info. Pleasant staff. Reasonable prices

Trusted Customer

Feefo Verified

6 years ago

Would recommend this company.

I was impressed by the prompt service l received. However l think they need to amend their web site. The price stated on the web site for the Lily Plan was £999.00. This is not the case as l paid...

Sally

Simplicity Cremations

6 years ago

Good Afternoon, Thank you for your 5 star review. I should like to explain that the £995 quotation is for someone that needs to arrange a funeral today whereas the £1495 is a Pre Paid plan which does include some additional services. By taking out this plan you have protected yourself against any future raise in funeral costs.

Trusted Customer

6 years ago

Thank you for putting me straight, and so promptly too. I certainly would recommend these plans to anyone who wants to give peace of mind to their relatives and friends at this very stressful time.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Very good customer service.

Company returned my call at the time they said, very helpful. I managed to do everything on line.

Trusted Customer

Feefo Verified

6 years ago

Easy

I was pleased to be able to do it on line. I was pleased that it was a simple plan with no pressure to buy more.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Simplicity itself to arrange!

I wanted something absoutely simple! I do not like funerals and do not wish to put my family through that either. So a phone call and some online form filling has taken the need for a 'proper all...

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Personal service

Phone answered quickly, plan arrived in the post within 10 days. Twice I telephoned with a query and again phone answered (by a person) and my query completely answered by the same person. No buttons...

Trusted Customer

Feefo Verified

Sandhurst

6 years ago

What Trusted Customer said about Simplicity Cremations:

Curtis funeral

Simplicity did everything from the initial contact call to the cremation with kindness and efficiency The staff on all levels were professional curtious and made the whole process easy The...

Trusted Customer

Feefo Verified

Ely

6 years ago

What Trusted Customer said about Simplicity Cremations:

Lack of communication. I had to phone you at every step of the process. The Crematorium has asked what to do with the ashes when I have already discussed the matter with you, and we have agreed that...

Sally

Simplicity Cremations

6 years ago

Thank you for your feedback. I am sorry that you are unhappy with the communication, please be assured a member of our Client Relations Team will be in touch with you to discuss this further with you. You can call the Client Relations Team on 0800 783 7171.

Trusted Customer

Feefo Verified

6 years ago

My son asked for a ‘non-attended’ cremation. Simplicity provided this right down to the last detail. Of course, affordability was a bonus!

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo