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Simplicity Cremations Reviews

https://www.simplicity.co.uk/

Simple, affordable funerals to suit you and your budget

Service

ratings over the past year

Displaying all 2,434 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Efficient and courteous, thoroughly explained all aspects of the funeral plan

Trusted Customer

Feefo Verified

6 years ago

Thanks you for your kind aspalety wishes you all the best

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Value for money’s

Just made the whole experience comforting

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Robotic service

My frequent contacts seemed to be dealt with by a call centre. Agents were polite ~ so they were OK at answering the phone. However, I found that they were not "thinking" for themselves and...

Sally

Simplicity Cremations

6 years ago

Thank you for your review. I am sorry to see that you were unhappy with the service provided. A member of our client Relations will be in contact with you today to discuss your concerns further. Kind regards.

Trusted Customer

Feefo Verified

6 years ago

So simple....

Omg..... what a service. I'm not a very technical person....in fact I avoid most of today's technology but I'd heard of Simplicity Cremation and really wanted to know more so I bit the bullet and...

Trusted Customer

Feefo Verified

Torquay

6 years ago

What Trusted Customer said about Simplicity Cremations:

It was made very easy for me to take out a policy with you

Excellent customer service you staff are great very friendly and professional I set up a plan when I asked to upgrade it was no problem. A very easy and pleasant experience Thank you

Trusted Customer

Feefo Verified

6 years ago

You didn't let us know in advance when she was being cremated so we could

You should have told us when she was being cremated so we could think about her. We still don't know when it happened.

Sally

Simplicity Cremations

6 years ago

Thank you for your review. A member of our Client Relations Department will contact you this morning to discuss your concerns.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

helpfull

these people help you with any problems that may arise at this stressfull time so many thanks to you all thank you wendy

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

Overall very pleased

Professional, helpful. Policy taken out over the phone. Very willing and able to answer all my questions. Appears I think to be a fair prices for services offered

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Simplicity Cremations:

An imperfect solution-let down by multiple communication failures

The communication was very bad sometime you gave the impression you did not know what you were doing You mis laid a document I sent , I was promised multiple calls back which only happened after I...

Sally

Simplicity Cremations

6 years ago

Thank you for your review. I am sorry that you are unhappy with the service that you have received. Someone from our Client Relations Team will be in touch with you to discuss your concerns further.

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