It was reasonably prompt and the chain was good quality.
Product reviews
Date of purchase: 10/09/2026
0
Share
KA
Kaz
Feefo Verified
GBR
8 days ago
Product reviews
Date of purchase: 10/08/2026
0
Share
DL
Diana Latiuk
Feefo Verified
GBR
8 days ago
What Diana Latiuk said about Silver by Mail:
A week later, the earrings changed color to brown.
Customer Service
Silver by Mail
4 days ago
Thank you for your feedback, we are sorry to hear that these earrings tarnished so quickly after purchase. Tarnishing can occur for many reasons and would always advise to check the care card to prelong the life of your jewellery, we can see that we have asked you to return these for an inspection for us to deal with this further for you. Kindest regards Jane@Silver by Mail
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.