Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
Trusted Customer
Feefo Verified
12 years ago
Post dealt with quickly and efficiently.
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Trusted Customer
12 years ago
Excellent customer care and reliable internet banking
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Trusted Customer
Feefo Verified
12 years ago
Very Efficient and prompt in dealing with queries
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Trusted Customer
Feefo Verified
12 years ago
I cant really give a lot of information.
The account was opened because the interest rate was…
I cant really give a lot of information.
The account was opened because the interest rate was good at the time and the opening of the account was straightforward. Since then I receive regular and...
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Trusted Customer
12 years ago
Phoned with a couple of questions answered fully and quickly.
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Trusted Customer
Feefo Verified
12 years ago
Great professional service.
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Trusted Customer
12 years ago
My call was answered promptly, and the member of staff was very pleasant and efficient.…
My call was answered promptly, and the member of staff was very pleasant and efficient. Altogether, an excellent service.
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Trusted Customer
12 years ago
Excellent clear communications
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Trusted Customer
Feefo Verified
12 years ago
No problems so far - account was easy to open, and I've had statements. The…
No problems so far - account was easy to open, and I've had statements. The only reason I haven't rated "Excellent" is just because I haven't tried to withdraw money, so don't know how easy it will...
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Trusted Customer
12 years ago
Was told upon opening the account in August that interest would be paid into my…
Was told upon opening the account in August that interest would be paid into my bank account on the 31st December.
No sign of any interest mid morning, was told interest would be there between 3-5...
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Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your feedback.
We apologise for the inconvenience caused with your Bond Account. We are pleased the matter is now resolved.
Kind regards
Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.