Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
Trusted Customer
Feefo Verified
12 years ago
Good rate of return.
Telephone service is satisfactory.
Service was poor in relation to following my instructions…
Good rate of return.
Telephone service is satisfactory.
Service was poor in relation to following my instructions for interest payments: after submitting request, nothing happened , and I had to...
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Trusted Customer
Feefo Verified
12 years ago
Have had no problems, bank provides an efficient service.
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Trusted Customer
12 years ago
my dealings with them are new, in fact under 6 month.
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Trusted Customer
12 years ago
Communication was very good, but it was very complicated to deposit the funds. For some…
Communication was very good, but it was very complicated to deposit the funds. For some reason it was not possible to deposit 2 no. cheques exceeding the £1000 min. deposit value and the cheques were...
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Trusted Customer
12 years ago
Good efficient service.
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Trusted Customer
12 years ago
I am less likely to save with you if your rates are similar to competitors because…
I am less likely to save with you if your rates are similar to competitors because you do not offer internet requests for withdrawals.
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Trusted Customer
Feefo Verified
12 years ago
Efficient , helpful
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Trusted Customer
12 years ago
All the advisors are efficient and polite
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Trusted Customer
12 years ago
communications tend to refer to 'terms and conditions' for specific details relating to relevant account,…
communications tend to refer to 'terms and conditions' for specific details relating to relevant account, however it would be much more convenient if the details (interest payments, approved payment...
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Trusted Customer
12 years ago
My on-line application was very straightforward, and accepted without any hassle.
Postal confirmation was very quick,…
My on-line application was very straightforward, and accepted without any hassle.
Postal confirmation was very quick, and receipt for my deposit likewise.
I 'phoned STB during this initial phase, and...
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.