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Secure Trust Bank Reviews

https://www.securetrustbank.com/

EXCEPTIONAL

Service

4.7

181

228

ratings over the past year

Displaying all 6,381 reviews

Trusted Customer

Feefo Verified

12 years ago

I have had little contact, but what I have had has been satisfactory.

Trusted Customer

12 years ago

I explained by telephone that having gone through the on-line application I got a screen saying…

I explained by telephone that having gone through the on-line application I got a screen saying you required further information and that I had to ring a certain number. When I did this I was told...

Secure Trust Bank

12 years ago

Thank you for your feedback. We have tried to contact you to discuss your comments. Please contact us on 0121 683 6451. Kind regards Secure Trust Bank

Trusted Customer

12 years ago

I have received little communication from Secure Trust and I would have expected more/some considering my…

I have received little communication from Secure Trust and I would have expected more/some considering my investment with them!

Secure Trust Bank

12 years ago

Thank you for your feedback. We issue annual statements to all of our bond account holders in-line with our policies. If we can offer any further assistance please contact us on 0121 683 6451. Kind regards Secure Trust Bank

Trusted Customer

12 years ago

Not impressed

Secure Trust Bank

12 years ago

Thank you for your feedback. We have tried to contact you to discuss your comments. Please contact us on 0121 683 6451. Kind regards Secure Trust Bank

Trusted Customer

12 years ago

Great service and interest rates

Trusted Customer

Feefo Verified

12 years ago

Good annual paper work sent - this is important for most people.

Trusted Customer

Feefo Verified

12 years ago

Helpful on the phone. Annual correspondence.

Trusted Customer

Feefo Verified

12 years ago

efficient, no issues

Trusted Customer

Feefo Verified

12 years ago

Since taking out my 5 year fixed rate Bond,I have had reason to contact Secure…

Since taking out my 5 year fixed rate Bond,I have had reason to contact Secure Trust Bank on one or two occasions only - and only for simple and straight forward query/queries. I found its customer...

Secure Trust Bank

12 years ago

Thank you very much for your review. We really appreciate you taking the time to do this and will pass your comments on to the team. Kind regards Secure Trust Bank

Trusted Customer

12 years ago

The investment was dealt with efficiently.

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