Secure Trust Bank is no longer an active Feefo customer
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Trusted Customer
12 years ago
Good service for online application for 7 year bond. Trust it is as good in…
Good service for online application for 7 year bond. Trust it is as good in 7 years time!
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Trusted Customer
Feefo Verified
12 years ago
I always get a quick response to any query
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Trusted Customer
12 years ago
All my few dealings with the Bank have been efficiently deal with.
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Trusted Customer
Feefo Verified
12 years ago
It is a 5 year bond so once the investment has been completed there is…
It is a 5 year bond so once the investment has been completed there is no need to contact, either
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Trusted Customer
12 years ago
I have had excellent service in my dealings with them
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Trusted Customer
12 years ago
The application process is too cumbersome - you should use more electronic methods - electoral…
The application process is too cumbersome - you should use more electronic methods - electoral rolls and credit reference agencies.
Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for taking the time to give us feedback.
We have tried to contact you to discuss your concerns, if you would like to call us back on 0121 683 6451 we would be happy to assist you.
Kind regards
Secure Trust Bank
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Trusted Customer
12 years ago
Everything has been fine so far
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Trusted Customer
12 years ago
Could be better. ATM issues Sometimes difficult to find one compatible. Really should look at…
Could be better. ATM issues Sometimes difficult to find one compatible. Really should look at offering different cards. Other aspects of the account OK. Fees a bit on the high side in my opinion.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.