Merchant Logo

Secure Trust Bank Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

851

190

27

16

24

1,108

ratings over the past year

Displaying all 6,011 reviews
Trusted Customer
11 years ago
Date of purchase: 09/23/2013
Good efficient, quick and transparent service. Would like to have a cheque book instead of being…
Good efficient, quick and transparent service. Would like to have a cheque book instead of being charged for cheques. Also having to pay a fee each time you use an ATM when other banks do not charge...

Read all
Trusted Customer
11 years ago
Date of purchase: 11/20/2012
I would prefer the facility for internet management of the account
Trusted Customer
11 years ago
Date of purchase: 01/28/2013
Fairly good service this year,with SMS banking. Difficult to get through to a adviser, at times…
Fairly good service this year,with SMS banking. Difficult to get through to a adviser, at times about your current account. Good service with savings account,and can speak to a adviser quickly.and...

Read all
Trusted Customer
11 years ago
Date of purchase: 09/19/2013
Paper work kept to a minimum.
Trusted Customer
11 years ago
Date of purchase: 11/01/2013
speedy and efficient service in opening new account
Trusted Customer
11 years ago
Date of purchase: 11/13/2012
Helpfull
Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Vey good personal service. Great to do business with Recommended
Trusted Customer
11 years ago
Date of purchase: 10/09/2012
Can't Really make any adverse comments, the only thing I would like is to be…
Can't Really make any adverse comments, the only thing I would like is to be able to check the account babance on line, but this is not a great problem as interest is only added quarterly
Trusted Customer
11 years ago
Date of purchase: 06/01/2011
prompt service
Trusted Customer
11 years ago
Date of purchase: 06/28/2011
Very good service and a competitive rate of interest.
About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Read all
Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.