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Secure Trust Bank Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

866

192

27

16

24

1,125

ratings over the past year

Displaying all 6,011 reviews
Trusted Customer
17 days ago
Date of purchase: 06/26/2025
Good communication
concise, easy to understand instructions and investment opportunities
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Sophie
Secure Trust Bank
13 days ago
Hi, we are pleased to hear this Thank you for your review! Kind regards, Sophie
JS
John Smith
Hythe
18 days ago
Date of purchase: 06/27/2025
What John Smith said about Secure Trust Bank:
Good rates
Cumbersome to use the phone service but no alternative for a joint account. Did everything we needed to do and results showed in the account quickly. Moved to a better paying account with Secure...

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Sophie
Secure Trust Bank
13 days ago
Hi John, We are pleased to hear you are a satisfied customer of ours! Thank you for taking the time to leave your review! Kind regards, Sophie
Trusted Customer
18 days ago
Date of purchase: 06/19/2025
Easy to follow on line navigation
Easy and straight forward system on line
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Sophie
Secure Trust Bank
13 days ago
Hi, We ae pleased you find it easy to navigate your account online. Thank you for your review! Kind regards, Sophie
TC
Terence Cooper
Colchester
18 days ago
Date of purchase: 06/20/2025
What Terence Cooper said about Secure Trust Bank:
Good service
It’s simplicity
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Sophie
Secure Trust Bank
13 days ago
Hi Terence, We are pleased to hear this! Thank you for taking the time to leave your review! Kind regards, Sophie
PN
Patricia Nunn
Westoning, Bedfordshire
19 days ago
Date of purchase: 06/25/2025
What Patricia Nunn said about Secure Trust Bank:
Excellent Customer Service !
Yet Again, Excellent Customer Service received from Secure Trust Bank. I needed assistance dealing with a Maturing ISA as I am not confident with Online products. I duly contact the Bank explaining...

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Sophie
Secure Trust Bank
13 days ago
Hi Patricia, We are pleased to hear you always receive excellent service. Thank you for taking the time to leave your review! Kind regards, Sophie
LM
Leon Martin
20 days ago
Date of purchase: 06/26/2025
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Louise
Secure Trust Bank
20 days ago
Hello Leon, Thanks you for your 5 Star review! Kind regards, Louise
Trusted Customer
20 days ago
Date of purchase: 06/13/2025
Online ISA set up
Very efficient & easy to use systems.
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Louise
Secure Trust Bank
20 days ago
Hello, We are pleased to hear you are happy. Thank you for your feedback! Kind regards, Louise
RF
Ronald Ferguson
20 days ago
Date of purchase: 06/24/2025
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Louise
Secure Trust Bank
20 days ago
Hello Ronald, Thank you for your review. Kind regards, Louise
Trusted Customer
21 days ago
Date of purchase: 06/16/2025
Simple
Easy from start to finish with good communication
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Sophie
Secure Trust Bank
20 days ago
Hi, We are pleased to hear this! Thank you for your review! Kind regards, Sophie
CP
Carole Pigram
21 days ago
Date of purchase: 06/16/2025
What Carole Pigram said about Secure Trust Bank:
Excellent
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Sophie
Secure Trust Bank
20 days ago
Hi Carole, Thank you for your positive review! Kind regards, Sophie
About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom
AwardExceptional award

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About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.