How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scotts (2023) Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scotts-2023-ltd | Feefo

Displaying all 1,659 reviews

Trusted Customer

3 months ago

Date of purchase: 04/01/2025

Rapid service.

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Gwyneth

3 months ago

Date of purchase: 03/31/2025

What Gwyneth said about Scotts (2023) Ltd:

Scott's simply the best

As always an excellent and professional service

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good morning Gwyneth, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

3 months ago

Date of purchase: 03/20/2025

Notes and Moth free.

Very good.

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon, Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

3 months ago

Date of purchase: 03/28/2025

Prompt & well packaged

Prompt and well packaged

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Sue

Sussex

3 months ago

Date of purchase: 03/27/2025

What Sue said about Scotts (2023) Ltd:

Nice rug

Came quickly, no problems, I’ve had a rug from Scott’s before and it was very hardwearing

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon Sue, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Jacqueline

Sutton Coldfield

3 months ago

Date of purchase: 03/27/2025

What Jacqueline said about Scotts (2023) Ltd:

Quick response to order and early delivery

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon Jacqueline, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Caroline

Leicestershire

3 months ago

Date of purchase: 03/27/2025

What Caroline said about Scotts (2023) Ltd:

10/10 .service Thank you

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon Caroline, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

3 months ago

Date of purchase: 03/26/2025

Always a reliable shop to deal with.

Always reliable.

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Caroline

sidmouth

3 months ago

Date of purchase: 03/24/2025

What Caroline said about Scotts (2023) Ltd:

always prompt and efficient

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Product reviews

L&B

Ilminster, Somerset

3 months ago

Date of purchase: 03/24/2025

What L&B said about Scotts (2023) Ltd:

Wet wellies. Dirty dog and wet paws.

Accurate description and prompt ordering and delivering response.

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good afternoon Lee, Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Not received a review invite?

About Scotts (2023) Ltd

Read all

01444 462794

Wool Overs House,, Victoria Gardens,, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

View all media (45)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scotts (2023) Ltd Reviews

Candlewick Cable ThrowMore reviews of this product (4)View product websiteGood quality and very cosy. The dark green colour is just what I wanted.

Button Pearl Stud Clip On EarringsMore reviews of this product (1)View product websiteReally comfortable to wear and excellent quality

Enamelled Butterfly Bookmarks Set of 3More reviews of this product (1)View product websiteThey are very pretty but I only read paperback books and am finding them rather heavy. I am, however persevering!

Floral Note Blocks Set of 3More reviews of this product (1)View product websiteSmall enough to sit next to my computer but large enough to write a quick note. They also look very pretty.

William Morris Placemats and Coasters - Set of 6 of eachMore reviews of this product (12)View product websitePlace mats are both serviceable and attractive. Clean easily. Well packaged and sent promptly

Persian Inspired RugsMore reviews of this product (1)View product websiteLightweight but robust enough that the robot vac goes over it easily. Looks like a real Persian rug

Tunisian Leather PouffeMore reviews of this product (7)View product websiteExcellent quality and style of pouffe, lovely rich colour

Neostar® Perma-Therm Water Boiler and DispenserMore reviews of this product (52)View product websiteHot water 24 / 7 . Brilliant. And cheap to run

Easy-care 200 Thread Count Percale Flat SheetMore reviews of this product (2)View product websiteGood quality. Very pleased with the bedding I bought.

Easy-care 200 Thread Count Percale Standard Fitted SheetMore reviews of this product (6)View product websiteGood quality. Very satisfied.

200-Thread Count Percale Housewife Pillowcases - PairMore reviews of this product (6)View product websiteVery pleased with my purchase.

William Morris Hyacinth JugMore reviews of this product (3)View product websiteLovely jug, beautiful design

Supreme Cotton Bath Mat - Buy One Get One FreeMore reviews of this product (10)View product websiteDisappointed. These were more like towels.

Super Absorbent Dirt Grabber® MatMore reviews of this product (19)View product websiteWe have had these previously. They are used for dirty and wet dog. paws at all entry points into the house. There are other similar products on the market but we find these are the best. The rubber...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?