How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scotts (2023) Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scotts-2023-ltd | Feefo

1,657 out of 1,656 reviews

Trusted Customer

2 months ago

Date of purchase: 04/07/2025

Good service and good quality of goods

Kept me informed about delivery.

WoolOvers CS

Scotts (2023) Ltd

2 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

2 months ago

Date of purchase: 04/01/2025

prompt response, good quality and met my need for a suitable gift to express my thanks

WoolOvers CS

Scotts (2023) Ltd

2 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

2 months ago

Date of purchase: 04/04/2025

50/50

I rang to make sure that the water dispenser was a new stock having had problems with the previous one. I was told that someone would call me back later that afternoon. No-one did! Therefore...

Read all

Product reviews

Claudia

2 months ago

Date of purchase: 03/25/2025

What Claudia said about Scotts (2023) Ltd:

Not happy

Poor

WoolOvers CS

Scotts (2023) Ltd

2 months ago

Good morning Claudia, Thank you for your feedback, we are sorry for the issues with your order, we appreciate you taking the time to leave your review. Kind regards, Clare

Product reviews

Trusted Customer

3 months ago

Date of purchase: 04/03/2025

Cushions

Very good service

WoolOvers CS

Scotts (2023) Ltd

2 months ago

Good morning, Thank you for your 5-star review, we're delighted that you're pleased with the service you received, we hope we can assist you again soon. Kind regards, Clare

Product reviews

Trusted Customer

3 months ago

Date of purchase: 04/03/2025

Fine

WoolOvers CS

Scotts (2023) Ltd

2 months ago

Good morning, Thank you for your 4-star review, we hope we can assist you again soon. Kind regards, Clare

Product reviews

Carol king

Blantyre Scotland

3 months ago

Date of purchase: 04/03/2025

What Carol king said about Scotts (2023) Ltd:

Easy as abc

Easy ordering and instructions -an Excellent efficient and delivery service and the product was excellently packed

WoolOvers CS

Scotts (2023) Ltd

2 months ago

Good morning Carol, Thank you for your 5-star review, we're delighted that you're pleased with the service you received, we hope we can assist you again soon. Kind regards, Clare

Product reviews

Trusted Customer

3 months ago

Date of purchase: 04/01/2025

Good service

It was easy to order and goods came through in reasonable time. Have used them before for light bulbs and all been ok.Just hoping these ones will be as well.

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good morning, Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Trusted Customer

3 months ago

Date of purchase: 04/01/2025

Rapid service.

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Gwyneth

3 months ago

Date of purchase: 03/31/2025

What Gwyneth said about Scotts (2023) Ltd:

Scott's simply the best

As always an excellent and professional service

WoolOvers CS

Scotts (2023) Ltd

3 months ago

Good morning Gwyneth, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Not received a review invite?

About Scotts (2023) Ltd

Read all

01444 462794

Wool Overs House,, Victoria Gardens,, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

View all media (45)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scotts (2023) Ltd Reviews

Lambswool Zip Thru CardiganMore reviews of this product (2)View product websiteReally warm and thick wool. Good length and good value for money. Quality excellent

Fleecy Flock New Bone China Mug SingleMore reviews of this product (1)View product websiteA gift for a friend who loves sheep and was coming to visit. Nice style, good quality and just the " ticket"

Fleecy Flock Coasters - Set of 4More reviews of this product (1)View product websiteA visit form a friend was planned, and these ticked the box for a small and lightweight gift.

Fleecy Flock Porcelain Bowl SingleMore reviews of this product (1)View product websiteA gift for a friend who loves to be surrounded by items with sheep as decoration

Campden Upholstered Storage BenchMore reviews of this product (1)View product websiteAs per picture on website but open mechanism isn't great. Contacted customer service but they ve been absolutely useless. Would not recommend

William Morris Oxford Style Kitchen Seat CushionMore reviews of this product (1)View product websiteLovely fresh cushions look great in my dining room

Rooster Anti-Fatigue Kitchen MatMore reviews of this product (20)View product websiteIt’s inclined to be trip hazard and don’t believe the anti fatigue thing

Regal Faux Flower Hanging BasketMore reviews of this product (4)View product websiteMy Hanging basket looks lovejy - and just like its photograph - fresh bright colours -I have a north facing door and nothing has ever survived! So this brings a real splash of colour

Candlewick Cable ThrowMore reviews of this product (4)View product websiteGood quality and very cosy. The dark green colour is just what I wanted.

Button Pearl Stud Clip On EarringsMore reviews of this product (1)View product websiteReally comfortable to wear and excellent quality

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?