How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scientifics Direct Inc Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scientifics-direct-inc | Feefo

Displaying all 2,471 reviews

Pam DeLong

1 year ago

Date of purchase: 10/11/2023

What Pam DeLong said about Scientifics Direct Inc:

18 year old grandson has an interest in robotics - this was a perfect gift!

Fast and efficient!

Tyler Jones

Scientifics Direct Inc

1 year ago

That is amazing to hear! Thank you for the great feedback.

Product reviews

Eddie Hannah

Denver, In.

1 year ago

Date of purchase: 10/11/2023

What Eddie Hannah said about Scientifics Direct Inc:

I thought it was cut and dried I got exactly what I ordered fair price fits up to telescopes nave and I really like the adjustable legs delivered fast I would recommend the product I received

Tyler Jones

Scientifics Direct Inc

1 year ago

We appreciate you taking the time out to leave this great feedback! Please let us know if you have any questions.

Product reviews

Katherine Hartter

1 year ago

Date of purchase: 10/16/2023

What Katherine Hartter said about Scientifics Direct Inc:

Customer Service was helpful to get my package delivered in time!

Tyler Jones

Scientifics Direct Inc

1 year ago

Thank you for being our customer!

Product reviews

Patricia Dillon

1 year ago

Date of purchase: 10/12/2023

What Patricia Dillon said about Scientifics Direct Inc:

Needed express delivery due to me dropping the ball and they were received in time for the eclipse and worked great. Website was very easy to find what I wanted and to order.

Tyler Jones

Scientifics Direct Inc

1 year ago

We take pride in our lightening fast shipping speeds! Thank you for this feedback.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 10/11/2023

Excellent customer service. Did what they said they would do as to shipping

Tyler Jones

Scientifics Direct Inc

1 year ago

Thank you for the kind words! Please let us know if you have any questions.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 09/23/2023

Let a robot deal with them...not for human consumption

I suggest using some form of AI if you want to order this item. It may save you frustration. Scientifics Online is not easy to deal with. The site gives conflicting information and timelines.

Rachel Jennetti

Scientifics Direct Inc

1 year ago

Hi there! We apologize for this inconvenience. Kai, our AI-powered robot, is our top-of-the-line model and is meant to be a challenging yet exciting feat of engineering for those who want to explore the world of AI. We do have experts on-call who are always willing to assist with any questions you may have about Kai, and we encourage you to contact them at 1-800-818-4955 or support@scientificsonline.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance with operation or setup. Thank you for your feedback, and we look forward to your call!

Trusted Customer

1 year ago

Date of purchase: 10/10/2023

Great Service

The price of the product was below other companies and the shipping was reasonable. Delivery of product was fast and efficient. Pleased with overall experience.

Tyler Jones

Scientifics Direct Inc

1 year ago

We take pride in our fast shipping speeds! Thank you for this feedback.

Trusted Customer

1 year ago

Date of purchase: 10/02/2023

Good Service

Service was very good. We had a problem with address correction, but the company made it right.

Tyler Jones

Scientifics Direct Inc

1 year ago

Thank you for this honest feedback.

Product reviews

Nancy Edwards

1 year ago

Date of purchase: 10/02/2023

What Nancy Edwards said about Scientifics Direct Inc:

This company ships everything I've bought very promptly. All items packed securely.

Tyler Jones

Scientifics Direct Inc

1 year ago

Fast shipping is a priority for us, thank you!

Product reviews

Nancy Edwards

1 year ago

Date of purchase: 09/27/2023

What Nancy Edwards said about Scientifics Direct Inc:

Excellent service

Service is very, very good. Items that I ordered were delivered quickly and in pristine condition

Product reviews

Not received a review invite?

About Scientifics Direct Inc

The original science retailer founded in 1942. We specialize in astronomy, robotics & educational science toys.

Read all

1-800-818-4955

532 Main Street, Tonawanda, New York, 14150, United States

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scientifics Direct Inc Reviews

Mega Cyborg Hand KitMore reviews of this product (27)View product websiteWe bought this for our grandson's 18th birthday; he enjoyed assembling it immensely!

Scientifics Direct Astroscan® Telescope TripodMore reviews of this product (6)View product websiteMay go to 5 stars later after I have a good chance to really use it

SunspotterMore reviews of this product (2)View product websiteThis Sunspotter telescope was helpful to educate students at a STEM fair about our neighborhood star!

Plastic Solar Eclipse Glasses <br /> with Bonus ShadesMore reviews of this product (2)View product websiteWorked perfectly. We were able to watch the eclipse for the first time in our lives and it was great.

Plastic Solar Eclipse Glasses <br /> with Bonus ShadesMore reviews of this product (2)View product websiteThe eclipse glasses were the kind to fit over your everyday glasses. They did just that. The around the neck cord was a nice extra feature.

Tranquility DrumMore reviews of this product (6)View product websiteIt’s a sweet drum that will allow children who visit a pleasant time of creativity without noise that drives adults to sigh.

Handy Grabs <br /> Lil' Helpin Hands (24")More reviews of this product (3)View product websiteThis is my second order for this item. My housemate and I find that having THIS PARTICULAR reacher/grabber in every room is ESSENTIAL

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?