I ordered a gift that I thought would be in by Christmas. All indications from their website indicated this; however, my product did not even ship until 12/27/18 after I had to send an email...
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Wes
Scientifics Direct Inc
7 years ago
We’re sorry about your negative experience and appreciate your honest feedback. We hope to earn your business again in the future as we continue to improve on our product offerings and service. Please do not hesitate to reach out to our customer service team if you are still experiencing any issues- we’re always happy to assist you.
Project came with only instructions in some Cyrillic language. Plus parts do not fit together. Each "toothpick" has to be hand sanded before use??
Wes
Scientifics Direct Inc
7 years ago
We sincerely apologize for your negative experience and appreciate your honest feedback. We will continue to work on improving the quality and value of our products with your input in mind. Please reach out to our customer service team if you are still having any issues and we will be happy to help!
Product reviews
Date of purchase: 12/04/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Scientifics Direct Inc:
Saw the item in Mindware magazine, showed my grandson,13, he really wanted the item. I purchased it. It arrived very quickly. My grandson absolutely enjoys constructing and playing with Marble Run....
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Product reviews
Date of purchase: 12/08/2018
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Trusted Customer
East Dennis, Ma.
7 years ago
What Trusted Customer said about Scientifics Direct Inc:
I would definitely recommend & shop here again. This toy was well made and the directions were easy for my grandson to follow. I had it gift wrapped & was surprised at how well that was done.
Product reviews
Date of purchase: 12/13/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Scientifics Direct Inc:
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