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Santa's Lapland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 362 reviews

June

Feefo Verified

6 months ago

What June said about Santa's Lapland:

Excellent call experience

Patient and full of information. Explained everything in great detail. Very friendly call advisor Would highly recommend them

Date of purchase: 10/17/2025

Yvonne

Feefo Verified

6 months ago

What Yvonne said about Santa's Lapland:

Happy with customer service and ease of contact with queries

Katie

Santa's Lapland

6 months ago

Hi Yvonne, Thank you for your feedback. We’re delighted to hear you were happy with the customer service and found it easy to contact us with any queries. We really appreciate your recommendation. - Katie

Date of purchase: 12/09/2025

Kris

Feefo Verified

6 months ago

What Kris said about Santa's Lapland:

The advisor took her time and explained in depth what to expect.

Yes I would recommend. The advisor went above and beyond and was so helpful

Katie

Santa's Lapland

6 months ago

Hello Kris, Thank you for your feedback. We’re delighted to hear our advisor took the time to explain everything in detail and went above and beyond to support you. We really appreciate your recommendation. - Katie

Date of purchase: 12/06/2025

Stacy

Feefo Verified

Surrey

7 months ago

What Stacy said about Santa's Lapland:

Booking with Santa's Lapland was a simple and smooth experience. The customer support team were incredibly helpful and provided clear, detailed information throughout.

Date of purchase: 11/17/2025

Graham

Feefo Verified

7 months ago

What Graham said about Santa's Lapland:

Very helpfull. Full of knowledge

Date of purchase: 11/18/2025

Trusted Customer

Feefo Verified

7 months ago

They listened and understood requirements and gave great options

Date of purchase: 11/18/2025

Lauren

Feefo Verified

7 months ago

What Lauren said about Santa's Lapland:

Booking was a dream with Santa’s Lapland. Charlie was very helpful and kind over the phone and gave me all the information I needed to know before booking and went through all the information I would...

Date of purchase: 11/16/2025

Trusted Customer

Feefo Verified

7 months ago

Easy, smooth, efficient

They dealt with the booking smoothly and efficiently even when I had to phone back and add another person to the booking

Katie

Santa's Lapland

7 months ago

Hello, Thank you for your kind review. We’re very pleased to hear that your booking was handled smoothly and efficiently, even when you needed to call back to add another person. We appreciate you taking the time to share your experience and are glad everything was managed seamlessly for you. - Katie

Date of purchase: 11/13/2025

Keith

Feefo Verified

7 months ago

What Keith said about Santa's Lapland:

Lilly was pleasant and efficient and got us sorted swiftly.

Katie

Santa's Lapland

7 months ago

Hello Keith, Thank you for your kind feedback. We’re very pleased to hear that Lily was pleasant, efficient, and able to get everything sorted for you so swiftly. We appreciate you taking the time to share your experience and look forward to assisting you again in the future. - Katie

Date of purchase: 11/14/2025

Martin

Feefo Verified

7 months ago

What Martin said about Santa's Lapland:

Would definitely recommend.

Katie

Santa's Lapland

7 months ago

Hello Martin, Thank you so much for your recommendation. We’re delighted to hear that you had a positive experience, and we truly appreciate you taking the time to share it. - Katie

Date of purchase: 11/13/2025

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