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Santa's Lapland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 362 reviews

Myra

Feefo Verified

4 months ago

What Myra said about Santa's Lapland:

The staff were willing to go above and beyond in trying to source exactly what I needed for our extended family and i felt no pressure at any time time to make a booking utill I was ready.

Atlanta

Santa's Lapland

4 months ago

Thank you for your wonderful feedback! We’re thrilled to hear that our team went above and beyond to help you find exactly what you needed for your extended family, and that you felt no pressure while making your booking. It’s fantastic to know you’d recommend Inghams, and we truly appreciate your kind words! - Atlanta

Date of purchase: 01/08/2026

Phaline

Feefo Verified

4 months ago

What Phaline said about Santa's Lapland:

Very good and friendly and helpful

Date of purchase: 01/03/2026

Charlotte

Feefo Verified

4 months ago

What Charlotte said about Santa's Lapland:

We dealt with Katie and she was so patient and informative whilst as a family we made decisions. We had to book via email due the size of the group travelling and it was such a smooth process!

Atlanta

Santa's Lapland

4 months ago

Thank you for your lovely feedback! We’re delighted to hear that Katie was patient and informative while assisting your family, and that the email booking process went smoothly! - Atlanta

Date of purchase: 01/30/2026

Melanie

Feefo Verified

4 months ago

What Melanie said about Santa's Lapland:

The team at santas Lapland are extremely helpful and made the whole booking process seamless! We are very excited for this incredible trip

Date of purchase: 01/06/2026

Trusted Customer

Feefo Verified

5 months ago

Excellent service and guidance

Laura was very helpful and professional and provided me with all of the information I needed

Atlanta

Santa's Lapland

4 months ago

Thank you for your feedback! We’re thrilled to hear that Laura provided helpful, professional service and gave you all the information you needed! - Atlanta

Date of purchase: 02/03/2026

Melanie

Feefo Verified

5 months ago

What Melanie said about Santa's Lapland:

Wonderful service

Everything was explained throughly and any questions I had were answered nothing was to much trouble the advisors I spoke to (Lilly & Alice) were so helpful. I wouldn’t hesitate to book again

Katie

Santa's Lapland

4 months ago

Hi Melanie, Thank you for your wonderful feedback. We’re delighted to hear that everything was explained thoroughly and that all your questions were answered with care. Lily and Alice will be so pleased to know you found them helpful. Your kind comments are greatly appreciated. - Katie

Katie

Santa's Lapland

4 months ago

Date of purchase: 01/21/2026

Trusted Customer

Feefo Verified

5 months ago

Fantastic customer service

Very friendly and helpful. Couldn’t do enough to ensure we booked the perfect package.

Katie

Santa's Lapland

4 months ago

Hello, Thank you for your lovely review. We’re so pleased that you experienced friendly and helpful service, and that our team could assist in finding the ideal package for you. Your feedback means a great deal to us. Wishing you a wonderful trip and we hope to help you again soon. - Katie

Date of purchase: 01/15/2026

Karen

Feefo Verified

Driffield, East Yorkshire

5 months ago

What Karen said about Santa's Lapland:

Excellent service

The service was amazing, I was helped initially by my friend, Sandra Marong, who is one of your reps, she recommended your company as the best one to deal with and she was right. they were very good...

Date of purchase: 01/17/2026

Charlotte

Feefo Verified

6 months ago

What Charlotte said about Santa's Lapland:

Excellent customer service

Date of purchase: 12/24/2025

Sarah

Feefo Verified

6 months ago

What Sarah said about Santa's Lapland:

Great customer service. Knowledgeable and understanding

Date of purchase: 12/20/2025

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