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Santa Claus Trips Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,386 reviews

Hewick

Feefo Verified

6 years ago

What Hewick said about Santa Claus Trips:

Highly recommended.

We were looked after from the moment we got on the plane at Luton until the moment we landed back at Luton 2 days later. Such an amazing experience and one I can highly recommend. The...

Steph

Santa Claus Trips

6 years ago

Hi Sue, Thank you for your review. I am glad to hear that you felt looked after right from the booking stage. Lapland trips really are something special and I am glad you had such a great time. Thank you for booking with us. Kind Regards Steph Santa Claus Trips

Dacey

Feefo Verified

6 years ago

What Dacey said about Santa Claus Trips:

Fantastic family experience.

Steph

Santa Claus Trips

6 years ago

Thank you for completing a review, I am so pleased that you and your family had such a fantastic trip. Lapland trips really are something special. All the best Steph Santa Claus Trips

Trusted Customer

Feefo Verified

6 years ago

My daughter was really disappointed in Father Christmas and his fake beard !!! When paying lots money and going to see Santa , you expect to see a good Santa we felt rushed Very disappointed

Steph

Santa Claus Trips

6 years ago

Thank you for your feedback. I am sorry to hear you were left disappointed by your meeting with Santa. Unfortunately a real beard is not something that all operators will guarantee. All feedback given will be passed to the operator. Many Thanks Steph Santa Claus Trips

Howell

Feefo Verified

Crewe

6 years ago

What Howell said about Santa Claus Trips:

5 Star.

A lady called Morag helped me with my booking, she explained all of the trips and the costs involved. I emailed a few times leading up to the holiday to query a few things and she emailed straight...

Steph

Santa Claus Trips

6 years ago

Hi Mr Howell, Thank you for submitting a 5* review, I will be sure to let Morag know how helpful you found her. I am so pleased that you and your family had such an amazing trip. Thank you for booking through Santa Claus Trips. Kind Regards Steph Santa Claus Trips

Trusted Customer

Feefo Verified

6 years ago

Booking was easy and helpful

Steph

Santa Claus Trips

6 years ago

Thank you very much for your review. We always aim to ensure the booking process is hassle free and I am glad this is the service you experienced. Kind Regards Steph Santa Claus Trips

Trusted Customer

Feefo Verified

6 years ago

Great Company - expertly handled enqury

The booking team were really helpful and accommodating. The arranged for the details to be emailed and even called to remind me that the deposit needed to be paid etc.

Steph

Santa Claus Trips

6 years ago

Thank you for completing a review. I am delighted to hear that your experience with the Santa Claus Trips booking team was positive. We aim to ensure that all of our customers experience exceptional customer service. Kind Regards Steph Santa Claus Trips

Trusted Customer

Feefo Verified

6 years ago

Was very easy too book

Steph

Santa Claus Trips

6 years ago

Thank you for your review. We understand that it is important to our customers that the booking process is simple and easy and I am pleased to hear this is exactly how you found your experience of Santa Claus Trips. Thank you again for booking with us Kind Regards Steph Santa Claus Trips

Johnston

Feefo Verified

6 years ago

What Johnston said about Santa Claus Trips:

Holiday of a lifetime

Absolutely amazing, holiday of a lifetime. Should have reviewed earlier the staff were absolutely amazing really tried and succeeded in making it magical for my kids.

Steph

Santa Claus Trips

6 years ago

Hi Graeme, Thank you you for sharing just how amazing your trip was. Lapland really is the most magical place for children and I am pleased we helped you secure the booking. Kind Regards Steph Santa Claus Trips

Johnson

Feefo Verified

6 years ago

What Johnson said about Santa Claus Trips:

Amazing trip!

We had an amazing trip from start to finish. The airline staff and staff at santas Village were all great. We weren't rushed at any point through the day. Very organised getting our thermal...

Steph

Santa Claus Trips

6 years ago

Hi Claire, Thank you for taking the time to complete a review. It is great to hear that you all had a wonderful trip. We thank you for any future recommendations. Kind Regards Steph Santa Claus Trips

Thomas

Feefo Verified

6 years ago

What Thomas said about Santa Claus Trips:

Easy to book, everything was well communicated.

Steph

Santa Claus Trips

6 years ago

Hi Emma, Thank you for your review. I am pleased you found the booking process to be so easy and all information well communicated. The Lapland trips really are something special and I am glad we had the opportunity to help you experience such a magical place with your son. All the best Steph Santa Claus Trips

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