How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samara James Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,140 reviews

Trusted Customer

Feefo Verified

3 years ago

Great quality offering wonderfully complimented by Professional service

Website material and supporting videos informative Clear and transparent guidance during visits Professional service throughout the experience

Kenneth Andrews

Feefo Verified

3 years ago

What Kenneth Andrews said about Samara James:

Great service support and value

As usual great service and support. Trio completed engagement, wedding and eternity rings. Can not give enough praise.

David Barfield

Feefo Verified

3 years ago

What David Barfield said about Samara James:

Very helpful, extremely happy

Very very helpful got a ring turned around extremely quick. Siobhan I think that’s how you spell her name was amazing would definitely recommend speaking with her and 100% buy from these.

Trusted Customer

Feefo Verified

3 years ago

Very good customer service

Kevin Auger

Feefo Verified

3 years ago

What Kevin Auger said about Samara James:

Excellent service

Great selection of rings, spent a hour or so trying on and choosing the preferred style. Great help from our consultant. Was informed throughout the process.

Trusted Customer

Feefo Verified

3 years ago

Excellent service and products

Excellent service from start to finish, keeping you fully informed all the way both verbally over the phone and via email which gives a nice personal touch. They ensure your purchase is right for you...

Trusted Customer

Feefo Verified

3 years ago

WOW! how can something sparkle so much

Very knowledgably, never pushy, a really positive experience from beginning to end - and very satisfied with our beautiful ring.

Trusted Customer

Feefo Verified

3 years ago

Super helpful, informed and polite team. Beautiful item, stunning!

The adviser on the website was soooo helpful, sending photos on request and answering any questions I might have. Delivery within time frame promises and packaged well. Beautiful item. Now I've...

Trusted Customer

Feefo Verified

3 years ago

Absolutely fantastic attention to detail. Dealt with remake very professionally. After being dissatisfied with the initial product, remade with no quibble whatsoever. Would highly recommend

Trusted Customer

Feefo Verified

3 years ago

Beautiful ring, excellent service and value for money

I was a bit dubious about ordering a ring without seeing it first but Ellen was really helpful throughout the process of choosing and ordering the ring. Nothing was too much trouble, she was very...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo