How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samara James Reviews

https://www.samarajames.com

EXCEPTIONAL

Service

5

/5

5

4

3

2

1

51

0

51

ratings over the past year

Displaying all 3,145 reviews

Trusted Customer

Feefo Verified

2 years ago

Perfect from Start to Finish

Samara James what brilliant customer service! I have learnt so much about diamonds and gold from the informative emails that were sent to me. I thought I knew quite a but, but I didn't. The ring is...

1

Trusted Customer

Feefo Verified

2 years ago

Very good

0

BC

Bogdan Coca

Feefo Verified

2 years ago

What Bogdan Coca said about Samara James:

Very good

1

JR

Jude Rivers

Feefo Verified

Leeds

2 years ago

What Jude Rivers said about Samara James:

Excellent quality and service

The staff were polite, friendly and knowledgeable. The team kept me informed at every step and gave my good advice throughout.

2

Trusted Customer

Feefo Verified

2 years ago

Delighted with Natalie ring

Excellent communication online and by telephone. Staff very responsive, helpful and courteous

0

AF

Alex Fry

Feefo Verified

Cambridgeshire

2 years ago

What Alex Fry said about Samara James:

Great price and service

All of the staff, especially Bal, were very friendly, professional and polite. I was made to feel very welcome at my appointment, and everything was explained very well to me.

1

Trusted Customer

Feefo Verified

2 years ago

Gorgeous diamonds

Excellent service Ellen and her colleagues were so helpful in every way can’t thank them enough ring is stunning.

1

Trusted Customer

Feefo Verified

2 years ago

Trinity ring

Very knowledgeable and professional. Wasn't put under any pressure. Excellent communication throughout and prompt secure delivery.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo