How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samara James Reviews

https://www.samarajames.com

EXCEPTIONAL

Service

5

/5

5

4

3

2

1

51

0

51

ratings over the past year

Displaying all 3,145 reviews

SD

Stephen Deacon

Feefo Verified

1 year ago

What Stephen Deacon said about Samara James:

Tune to sparkle.

Mist excellent service, tailored to perfection by Cos. The whole experience from emails to phone calls and the personal touch in their showroom is faultless.

2

Trusted Customer

Feefo Verified

1 year ago

Very happy customer!

The whole process was straightforward and staff were very helpful. Excellent communication throughout. I'd happily buy from Samara James again.

8

Trusted Customer

Feefo Verified

1 year ago

Engagement ring

The service was polite, efficient, and professional. The team kept us informed at every stage as to how things were proceeding, which was greatly appreciated.

2

AN

Anne

Feefo Verified

1 year ago

What Anne said about Samara James:

A very happy customer

A brilliant company with knowledgeable friendly staff & fantastic prices for quality jewellery. they provide an easy ordering service & also have a fabulous website that helps you get exactly what...

5

MN

Max O'Neill

Feefo Verified

Godalming, Surrey

1 year ago

What Max O'Neill said about Samara James:

An amazing personalised experience

2

GG

George Gray

Feefo Verified

Glasgow

1 year ago

What George Gray said about Samara James:

Fantastic

Fantastic service, great communication from before purchase when enquiring about sizing etc. free size guide provided, the communication continued to after delivery, easy to reach out regarding any...

3

Trusted Customer

Feefo Verified

1 year ago

Excellent Experience

Excellent service - brilliant transition from web, chat and in person experience

1

AS

Armend Shala

Feefo Verified

Watford

1 year ago

What Armend Shala said about Samara James:

Amazing service

Very professional people and helpful. I found exactly what i looked for as they have lots of models to choose from.

1

KE

Kevin

Feefo Verified

Wokingham

1 year ago

What Kevin said about Samara James:

WOW

I spent some time at their office review the various options, choosing diamond cuts and clarity etc. Everyone I have met were very knowledgeable and patient. the end result was a beautiful 'WOW'...

2

Trusted Customer

Feefo Verified

1 year ago

A lovely experience from start to finish.

We were welcomed to the office, offered a drink and had a discussion about what I was looking for. I had pre chosen some rings but when I looked at them, they were not quite right. I was guided to...

1

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo