Merchant Logo

Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,728

196

16

17

38

1,995

ratings over the past year

Displaying all 28,242 reviews
Trusted Customer
8 days ago
Date of purchase: 08/19/2025
A professional and reassuring service.
So far Bob and Husnaa have been excellent. The service has been swift and precise to my requirements. I feel very confident that my property will be safe in their professional care.
MD
Mr Akeem Daya
Preston
8 days ago
Date of purchase: 08/19/2025
What Mr Akeem Daya said about Safestore Ltd:
Second to none
Really good and professional service. Cannot fault.
MC
Mrs Gerry Cassidy
Leigh-on-Sea
8 days ago
Date of purchase: 08/21/2025
What Mrs Gerry Cassidy said about Safestore Ltd:
Friendly & nothing too much trouble
The staff were amazing, nothing too much trouble. Access times written down, choice/size of rooms available were visually shown to me so I was able to make a choice on size. Extremely friendly and...

Read all
Trusted Customer
8 days ago
Date of purchase: 08/19/2025
Safestore Scammers
Safestore does not give customers back a refund for unsued storage time booked, so for example if I booked till Sept 1 2025 but i decide to leave early like August 15th 2025 Safestore now refuses to...

Read all
MW
Mr Alan Walker
Portsmouth
9 days ago
Date of purchase: 08/19/2025
What Mr Alan Walker said about Safestore Ltd:
Good service, clean and tidy. Easy to use.
ZM
Zehra Melekotlu
Bristol
9 days ago
Date of purchase: 08/19/2025
What Zehra Melekotlu said about Safestore Ltd:
They are very helpful
Merchant Logo
Emily Cooke
Safestore Ltd
8 days ago
Thanks for your 5* review on Safestore Pennywell Road.
Trusted Customer
9 days ago
Date of purchase: 08/19/2025
100%
Staff are excellent friendly helpful. Nothing is to much trouble. Place is clean.
Merchant Logo
Amit
Safestore Ltd
4 days ago
Hi, thank you for leaving a 5 star review of Safestore! Best wishes, Amit
MB
Mr Alan Balloch
Glasgow
9 days ago
Date of purchase: 08/18/2025
What Mr Alan Balloch said about Safestore Ltd:
Small storage need, big service provided
John provided great customer service. He listened to our needs then provided us with the best solution in a prompt professional and personable manner. He made our experience with Safestore...

Read all
MD
Mr David
9 days ago
Date of purchase: 08/20/2025
What Mr David said about Safestore Ltd:
Clean & helpful
The staff are friendly and helpful, the place itself is clean and dry. Which is what you want when you are storing your belongings.
Trusted Customer
9 days ago
Date of purchase: 08/11/2025
Helpful
Faced with a power cut and inoperable lifts, your manager found us a groundfloor space (which also turned out to be a bigger size up and necessary).
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Read all
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.