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Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,773

197

16

17

37

2,040

ratings over the past year

Displaying all 28,223 reviews
MC
Mrs Gerry Cassidy
Leigh-on-Sea
2 days ago
Date of purchase: 08/21/2025
What Mrs Gerry Cassidy said about Safestore Ltd:
Friendly & nothing too much trouble
The staff were amazing, nothing too much trouble. Access times written down, choice/size of rooms available were visually shown to me so I was able to make a choice on size. Extremely friendly and...

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Trusted Customer
2 days ago
Date of purchase: 08/19/2025
Safestore Scammers
Safestore does not give customers back a refund for unsued storage time booked, so for example if I booked till Sept 1 2025 but i decide to leave early like August 15th 2025 Safestore now refuses to...

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MW
Mr Alan Walker
Portsmouth
2 days ago
Date of purchase: 08/19/2025
What Mr Alan Walker said about Safestore Ltd:
Good service, clean and tidy. Easy to use.
ZM
Zehra Melekotlu
Bristol
2 days ago
Date of purchase: 08/19/2025
What Zehra Melekotlu said about Safestore Ltd:
They are very helpful
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Emily Cooke
Safestore Ltd
1 day ago
Thanks for your 5* review on Safestore Pennywell Road.
Trusted Customer
2 days ago
Date of purchase: 08/19/2025
100%
Staff are excellent friendly helpful. Nothing is to much trouble. Place is clean.
MB
Mr Alan Balloch
Glasgow
2 days ago
Date of purchase: 08/18/2025
What Mr Alan Balloch said about Safestore Ltd:
Small storage need, big service provided
John provided great customer service. He listened to our needs then provided us with the best solution in a prompt professional and personable manner. He made our experience with Safestore...

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MD
Mr David
2 days ago
Date of purchase: 08/20/2025
What Mr David said about Safestore Ltd:
Clean & helpful
The staff are friendly and helpful, the place itself is clean and dry. Which is what you want when you are storing your belongings.
Trusted Customer
3 days ago
Date of purchase: 08/11/2025
Helpful
Faced with a power cut and inoperable lifts, your manager found us a groundfloor space (which also turned out to be a bigger size up and necessary).
GL
Gurpreet Lohia
London
3 days ago
Date of purchase: 08/20/2025
What Gurpreet Lohia said about Safestore Ltd:
Excellent service, very professional
Excellent service, very professional
Trusted Customer
3 days ago
Date of purchase: 08/20/2025
Safestore
The service was spot on. Used the service before and each time I’m greeted and had everything explained soo I can understand.
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
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Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.