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Runners Need Reviews

Rated
Exceptional

94%

service satisfaction

95%

delivery satisfaction

98%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,379

241

35

11

23

1,689

ratings over the past year

Displaying all 32,293 reviews
ZT
Z T
Edinburgh
16 days ago
Date of purchase: 06/16/2025

Recommends

Satisfied with service

What Z T said about Runners Need:
Great service ! I booked to have my feet fitted properly I forgot the guy name he was so helpful ! I highly recommend Runners Need helps you to get a right shoes that fitted well for your runs.
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LL
Louise Leonard
London
16 days ago
Date of purchase: 06/20/2025

Recommends

Satisfied with service

What Louise Leonard said about Runners Need:
Helpful knowledgeable staff
Product reviews

0
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Trusted Customer
16 days ago
Date of purchase: 06/15/2025

Satisfied with delivery

Recommends

Product reviews
0
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Trusted Customer
16 days ago
Date of purchase: 06/16/2025

Recommends

Satisfied with service

0
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Trusted Customer
17 days ago
Date of purchase: 06/19/2025

Satisfied with delivery

Recommends

0
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Trusted Customer
18 days ago
Date of purchase: 06/17/2025

Satisfied with delivery

Recommends

Usual great service from Runners Need. Shoes were delivered when promised. Only criticism is that I ordered two items (shoes and insoles) and they arrived separately (wastefully) packaged - not to...

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EB
Emily Bracken
Preston
19 days ago
Date of purchase: 06/17/2025

Satisfied with delivery

Recommends

What Emily Bracken said about Runners Need:
Dealt with them for the last few years. Excellent company
Product reviews

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Trusted Customer
20 days ago
Date of purchase: 06/16/2025

Recommends

Satisfied with service

very comfortable to wear and walk. the only feedback is the length of the shoe tongue is short. It would be batter if you can extend some extra length.
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Trusted Customer
20 days ago
Date of purchase: 06/09/2025

Recommends

Satisfied with service

shop was well stocked
0
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Trusted Customer
20 days ago
Date of purchase: 06/09/2025

Satisfied with service

Dissatisfied with delivery

Recommends

Overall good customer service. Would use again
0
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
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Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.