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Runners Need Reviews

Rated
Exceptional

93%

service satisfaction

95%

delivery satisfaction

97%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,477

255

39

14

25

1,810

ratings over the past year

Displaying all 32,260 reviews
Trusted Customer
7 hours ago
Date of purchase: 06/17/2025

Satisfied with delivery

Recommends

Usual great service from Runners Need. Shoes were delivered when promised. Only criticism is that I ordered two items (shoes and insoles) and they arrived separately (wastefully) packaged - not to...

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EB
Emily Bracken
Preston
10 hours ago
Date of purchase: 06/17/2025

Satisfied with delivery

Recommends

What Emily Bracken said about Runners Need:
Dealt with them for the last few years. Excellent company
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Trusted Customer
1 day ago
Date of purchase: 06/16/2025

Recommends

Satisfied with service

very comfortable to wear and walk. the only feedback is the length of the shoe tongue is short. It would be batter if you can extend some extra length.
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Trusted Customer
1 day ago
Date of purchase: 06/09/2025

Recommends

Satisfied with service

shop was well stocked
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Trusted Customer
1 day ago
Date of purchase: 06/09/2025

Satisfied with service

Dissatisfied with delivery

Recommends

Overall good customer service. Would use again
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TO
Thomas Oliver
Maidenhead
2 days ago
Date of purchase: 06/15/2025

Satisfied with delivery

Recommends

Satisfied with service

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Trusted Customer
2 days ago
Date of purchase: 06/14/2025

Satisfied with delivery

Recommends

Satisfied with service

Helpful advice in store. No problem returning an unwanted pair (I ordered two sizes, delivered to store and tried the on there).
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MA
Martine
3 days ago
Date of purchase: 04/07/2025
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Trusted Customer
3 days ago
Date of purchase: 06/14/2025

Satisfied with delivery

Recommends

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MS
Mark Stacey
Bexleyheath
4 days ago
Date of purchase: 06/13/2025

Recommends

Satisfied with service

What Mark Stacey said about Runners Need:
Lady who helped me in bluewater was very helpful. Explained everything and would definitely go back and recommend everyone to go and see her
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
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Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.