Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.
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ratings over the past year
Ruby Group is no longer an active Feefo customer
Displaying all 3,310 reviews
JA
Jay
3 years ago
Satisfied with delivery
What Jay said about Ruby Group:
Superfast turnaround and great quality product.
Nikki
Ruby Group
3 years ago
Hello Jay
Thank you very much for taking the time to leave us a review on your order.
We are glad you received quickly and found our gate to be of great quality.
Our sincere thanks for your valued custom.
Kindest regards
Nikki
Hello
Thank you very much for taking the time to review your purchase.
We are very glad you felt we offered excellent service and the delivery was on-time. That's great!
Our sincere thanks for your valued custom.
Kindest regards
Nikki
Hello Alan
Thank you very much for taking the time to review your purchase.
We are glad you found our service to be fast!
Our sincere thanks for your valued custom.
Kind regards
Nikki
Date of purchase: 02/13/2023
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KA
Karl
3 years ago
Satisfied with delivery
What Karl said about Ruby Group:
Dry professional and knowledgeable. Helped me with my order and sent me a link for me to follow for purchase
Nikki
Ruby Group
3 years ago
Hello Karl
Thanks very much for taking the time to leave us a review.
We are glad you found we provided a helpful service!
Thanks so much for your order which we much appreciate.
Kindest regards
Nikki
Product reviews
Date of purchase: 02/09/2023
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ST
Stefanie
3 years ago
Satisfied with delivery
What Stefanie said about Ruby Group:
Friendly, helpful service and great quality products.
Provide items and keep us in the picture. No delivery and no obvious communications = 1 star
Nikki
Ruby Group
3 years ago
Hello
Thank you for your feedback.
This timber is on a longer lead time of 15-20 days which is does state at point of order and this is why you have not yet received as it's only the 12th day currently.
As soon as your order is dispatched, you should be notified.
Many thanks for your valued custom.
Kind regards
Nikki
Good website, competitive pricing and the quality of the timber, when finally received, was excellent. However, Ruby were totally let down by their delivery company Tuffnells, who failed to advise me...
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Nikki
Ruby Group
3 years ago
Hello Nick
Thank you very much for your review and we very much appreciate the feedback regarding our delivery. Unfortunately, we do sometimes get an issue with Tuffnells delivery and we will certainly look into this issue of them delivering to the wrong address without delay.
Our sincerest apologies for this once again but very glad you are pleased with the quality of our timber.
Kindest regards
Nikki
Product reviews
Date of purchase: 02/11/2023
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PA
Paul
United Kingdom
3 years ago
Satisfied with delivery
What Paul said about Ruby Group:
Despite an early issue - service has been excellent
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.