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ROL Cruise Reviews

Displaying all 25,693 reviews

Valerie Coward

Feefo Verified

GBR

8 months ago

What Valerie Coward said about ROL Cruise:

Very helpful

Our request was dealt with very efficiently by Kelly. She was very helpful and friendly.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philip Hitchens

Feefo Verified

8 months ago

What Philip Hitchens said about ROL Cruise:

Excellent service from an experienced member of staff. All details covered in a very professional manner.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that the agent provided excellent service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carla

Feefo Verified

GBR

8 months ago

What Carla said about ROL Cruise:

Very attentive

Very helpful and sorted out the holiday we wanted with numerous calls to the providers to check details

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that you find our agents helpful and attentive. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Ramsay

Feefo Verified

GBR

9 months ago

What Anne Ramsay said about ROL Cruise:

Helpful service as always

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Margaret Janice Payne

Feefo Verified

GBR

9 months ago

What Margaret Janice Payne said about ROL Cruise:

Customer Satisfaction.

ROL always answer the phone promptly and their staff are friendly, helpful and knowledgeable. They are keen to understand what I am looking for in my cruise and make every effort to find it.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you find our agents friendly, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Excellent courteous service. Agent went to great lengths to explain the cruise I was interested in and subsequently booked.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the service was excellent and courteous. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christine Hunter

Feefo Verified

GBR

9 months ago

What Christine Hunter said about ROL Cruise:

Experience

So long to wait to answer the phone Staff are always charming Some staff don’t come back with the answer they we’re males Females always come back and I am not being sexest! It is so good to speak...

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, please be assured we are always striving to improve our wait times and service and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Noble

Feefo Verified

GBR

9 months ago

What David Noble said about ROL Cruise:

Good booking experience

Ollie gave great service was very helpful, knowledgeable and friendly. We have made the provisional booking but need to sort out the detail tomorrow. A very easy and pleasurable booking experience...

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Ollie very helpful, knowledgeable and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

More easy than I thought and very friendly staff is very helpful also give us feel brilliant with this service and easy to booking for our lookforward hoilday

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

As above, very friendly/polite and knowledgeable agent.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents very friendly, polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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