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ROL Cruise Reviews

https://www.rolcruise.co.uk/

EXCEPTIONAL

The UK's No.1 Cruise Agent

Service

4.8

/5

5

4

3

2

1

655

68

6

4

5

738

ratings over the past year

Displaying all 25,577 reviews

Trusted Customer

8 years ago

Have used ROL on numerous occasions and have never been disappointed. Staff very helpful st all times. Wonderful holidays. Highly recommended.

0

Trusted Customer

8 years ago

Have been with ROL for years and have always had good service so will keep using them.

0

Trusted Customer

8 years ago

Helpful (Katie) clear explanation, good advice

Helpful staff(Katie) , clear explanation and gave good advice and did not rush for decision. Only it was a long waiting time before phone was answered!

0

Trusted Customer

8 years ago

Generally good but a few small improvements would be helpful.

Efficient and helpful generally. When I booked my cruise it would have been helpful if the booking agent had told me about optional adding e.g. drinks packages, parking at the cruise terminal etc....

Susan Smith

ROL Cruise

8 years ago

I am sorry to read about your experience, I would like to confirm that your complaint is currently being looked into by our Customer Care team. The Customer Care team will investigate all points you have raised and will be in touch with a full response. Thank you for your patience.

1

Trusted Customer

8 years ago

you agreed not to address me by my first name. why would i believe you about anything else?

0

Trusted Customer

8 years ago

Helpful and knowledge of product

Dale

ROL Cruise

8 years ago

Thank you for your wonderful review on ROL Cruise.

0

Trusted Customer

8 years ago

Very professional

Looked after us very well so far

Dale

ROL Cruise

8 years ago

Thank you for your brilliant feedback and we hope you enjoy your cruise

0

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