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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,577 reviews

Trusted Customer

8 years ago

Stacey was very helpful and answered all my questions, rang me back when promised.I thought the service was excellent

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review, I shall make sure Stacy hears about your positive feedback

Trusted Customer

8 years ago

Excellent service

The agent I spoke to was very knowledgeable and helpful. As a cruise beginner I had a lot of questions which she answered fully and with admirable patience.

Dale

ROL Cruise

8 years ago

Thank you for your positive Cruise Review. I can assure you this won't be the last cruise you book with us. You'll see the world from a completely new perspective

Trusted Customer

8 years ago

Easy to contact and chat with.

Young lady named Stacy ,very patient and helpful.

Dale

ROL Cruise

8 years ago

Thank you for positive ROL Cruise review, I shall pass on the brilliant feedback to Stacy

Trusted Customer

8 years ago

Great service

Customer representative was able to complete my booking with the least of fuss and answered any query immediately. Excellent service.

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review, enjoy your cruise

Trusted Customer

8 years ago

Good

Good efficient service. Like most organisations you receive a mix of agent, some cold and some warm, but all of them know their stuff

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review. Our Sales Consultants do pride themselves on their expert cruise knowledge and we are glad you experienced this. Have a fantastic time on your cruise.

Trusted Customer

8 years ago

Very helpful company and make cruise bookings very easy and give you plenty of advise on travel etc well pleased.!

Dale

ROL Cruise

8 years ago

Thank you for your brilliant review, hope you have a brilliant time.

Trusted Customer

8 years ago

i will book with you again

very professional and helpful

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review, we look forward to helping you again in the future

Trusted Customer

8 years ago

Good reliable service.

Would recommend ROL. Have traveled with them many times and always get good reliable information and advice. Paperwork easy to follow and good after service.

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review, hope you enjoy all your future cruises

Trusted Customer

8 years ago

Service with a smile!

I gave my name once at the start & Karen noted it & retrieved my file immediately without asking again. She listened, she was helpful, polite & easy to talk to just how customer service should be but...

Dale

ROL Cruise

8 years ago

Many thanks for your brilliant ROL Cruise review, I shall make sure Karen hears about your positive feedback

Trusted Customer

8 years ago

Very helpful staff

Found it very easy to book and a most helpful agent who talked me all through it. It was slightly complicated as I was booking for a friend who is travelling with me and I didn’t have enough personal...

Dale

ROL Cruise

8 years ago

That is brilliant multi-tasking! Thank you for your brilliant ROL Cruise review. Hope you both have an awesome time