super friendly staff. easy booking. will definitely use ROL for next cruise.
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Trusted Customer
8 years ago
EXTREMELY GOOD
My documents were sent to my e-mail address. unfortunately I do not have a printer to print these off. Sent an e-mail asking if these could be posted, a simple reply came back - no problem, which...
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Trusted Customer
8 years ago
Very satisfied with the way when the booking was made. Will definitely recommend ROL to our friends.
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Trusted Customer
8 years ago
Friendly service!
It was a straightforward booking procedure and the sales assistant was friendly and helpful.
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Trusted Customer
8 years ago
Liam took us through the whole booking procedure very professionally and made
it very easy for us.
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Trusted Customer
8 years ago
I have used ROL before and have been very satisfied with the service so here we are again.
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Trusted Customer
8 years ago
Very satisfied.
Dealt with my booking politely, efficiently and professionally while remaining friendly and engaged.
I would recommend ROL to others.
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Trusted Customer
8 years ago
Their service was fine, no problem, but the company promised to send me a hamper if I booked within certain time, which I did. I am still waiting for the hamper!!
Dale
ROL Cruise
8 years ago
Thank you for your feedback. We're delighted to hear you had no problems with the service when booking your cruise. Our apologies that you're still waiting for your hamper. We have looked into this and it should be with you by the end of next week. We do hope this will help improve your star rating and overall experience with us. Have a fantastic cruise.
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Trusted Customer
8 years ago
Very knowledgeable staff And polite doing their job I ask a question and they know the answer
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Trusted Customer
8 years ago
They were very helpful in securing the booking and obtaining quote for flight upgrade.
Follow up information was comprehensive and when I did not receive cruise company details which had been sent...
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.