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Robert Welch Designs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/robert-welch-designs | Feefo

Displaying all 8,108 reviews

Trusted Customer

1 year ago

Date of purchase: 05/09/2024

excellent service

The item is superb quality quick and easy transaction

Caroline

Robert Welch Designs

1 year ago

Thank you for your 5-star review and feedback of our service, please know if you ever need assistance in the future, questions, queries or advice selecting Robert Welch products, please do not hesitate to contact us at help@robertwelch.com, on 01386 840522 Monday- Friday 9am - 5pm (Excluding Bank Holidays) or via the website using our live chat. Kind Regards, Caroline - Customer Care Team

Product reviews

Lori Benson

Washington USA

1 year ago

Date of purchase: 05/09/2024

What Lori Benson said about Robert Welch Designs:

Best match to Flute pattern

Super fast shipping from the UK to USA Pacific Northwest! The quality of these spoons is impeccable and are almost identical to the Flute set I purchased at Williams Sonoma. No extra teaspoons for...

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Caroline

Robert Welch Designs

1 year ago

We're very grateful for your 5-star review and feedback Lori. We aim to ensure all customers irrespective of their locality can own and use our award winning products, so thank you for highlighting our speedy delivery to you. Let us know if we can assist you in the future. Kind Regards, Caroline - Customer Care Team

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/06/2024

Children’s cutlery

Prompt delivery, great product

Sam

Robert Welch Designs

1 year ago

Thank you for your 5 star review and feedback on your purchase, our dedicated Customer Care Team is available on 01386 840522, Monday - Friday, 9am - 5pm GMT (excl Bank Holidays), at help@robertwelch.com and live on the website 7-days a week should you ever need us. Kindest Regards, Sam - Customer Care Team.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/08/2024

Robert Welch staff read my mind.

When I ordered the English sized teaspoons, staff immediately informed me that a different sized American teaspoon exists and asked me, because of my U. S. address, whether I would prefer those. I...

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Sam

Robert Welch Designs

1 year ago

Thank you for your 5-star review of our service, I will pass your kind words to the rest of our team. Please know if you ever need assistance in the future, questions, queries or advice selecting Robert Welch products, please do not hesitate to contact us at help@robertwelch.com, on 01386 840522 Monday- Friday 9am - 5pm (Excluding Bank Holidays) or via the website using our live chat. Warmest Regards, Sam - Customer Care Team.

Jane Langton

Longfield

1 year ago

Date of purchase: 05/02/2024

What Jane Langton said about Robert Welch Designs:

Serving fork

Fast, fuss free delivery.

Sam

Robert Welch Designs

1 year ago

Thank you Jane for your kind words and 5-star review of our service. I shall pass your comments to the team as reassurance that even with trying times and frustrations with restrictions we are able to continue to deliver on customers' expectations and at times exceed them. Warmest Regards, Sam - Customer Care Team.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/02/2024

Good product quality and service

Good

Sam

Robert Welch Designs

1 year ago

Thank you for taking the time to leave us such a wonderful 5-star review. At Robert Welch we strive to exceed our customers expectations so I am delighted to hear that you have experienced this while transacting with us. Warmest Regards, Sam - Customer Care Team.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/07/2024

As one would expect when ordering

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/02/2024

Sam

Robert Welch Designs

1 year ago

Thank you for your review and for sharing your experience with us. It is our priority to ensure great service, we'd be more than happy to help you again, whenever you need us. Warmest Regards, Sam - Customer Care Team.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/07/2024

Avoid radford children’s set unless your the size of the BFG

Great service and quick delivery.

Siobhan

Robert Welch Designs

1 year ago

Thank you for taking the time to leave us your 5-star service review. At Robert Welch we strive to exceed our customers expectations so I am delighted to hear that you have experienced this while transacting with us and that your order arrived promptly. Kind regards, Siobhan - Customer Care Team

Product reviews

Siobhan

Robert Welch Designs

1 year ago

Thank you for taking the time to review your order. We are sorry to hear that you are disappointed by your purchase, however all our product dimensions can be found within the 'Technical Information' tab on the product page. After extensive research and feedback from a wide range of retailers within our hospitality industry worldwide, the decision was made to review the design of the Radford children’s cutlery set to ensure the pieces were correctly proportioned for younger diners. We were mindful that many of our customers may already have the original design for generations of their families and we did our best to inform our website visitors that the design had changed in April 2024. You can view this information here We have reached out to you directly to assist you further with your return. Kind regards, Siobhan - Customer Care Team

Simone McInerney

Newtown. PA

1 year ago

Date of purchase: 05/04/2024

What Simone McInerney said about Robert Welch Designs:

Amazing quality

Can’t believe how well done and beautiful design. I want everything from them.

Sam

Robert Welch Designs

1 year ago

Thank you Simone for your 5 - star review and feedback on your purchase, our dedicated Customer Care Team is available on 01386 840522, Monday - Friday, 9am - 5pm GMT (excl Bank Holidays), at help@robertwelch.com and live on the website 7-days a week should you ever need us. Warmest Regards, Sam - Customer Care Team.

Product reviews

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About Robert Welch Designs

Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.

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01386840522

Lower High Sreet, Chipping Campden, Gloucestershire, GL55 6DY, United Kingdom

Robert Welch Burford Corner Shower Basket Double

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