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Robert Welch Designs Reviews

https://robertwelch.com
Rated
Exceptional

Iconic British designs for the home. Robert Welch Designs include timeless cutlery, elegant gifts & award-winning kitchenware.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

568

22

7

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608

ratings over the past year

Displaying all 8,110 reviews
MJ
Mrs Angela Carolyn joseph
Kingsbridge
11 months ago
Date of purchase: 06/22/2024
What Mrs Angela Carolyn joseph said about Robert Welch Designs:
You have not managed over two weeks of promising to get my cutlery delivered via DPD so I cannot comment apart from I am totally disappointed in your service to a customer who has rung you personally...

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Amy
Robert Welch Designs
11 months ago
Angela thank you for taking the time to leave us feedback on your experience. I'm saddened to hear that DPD have been unable to locate your rural address. I have had a look at your account and can see that a second delivery was issued on the 5th July after your phone call on the 3rd, and it is currently due for delivery on the 8th July. We did include the information you gave us in the courier notes section so hopefully the driver will be able to locate your address this time. I sincerely apologise for the inconvenience, Angela. Kind regards, Amy - Customer Services
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Trusted Customer
11 months ago
Date of purchase: 06/12/2024
Efficient hassle- free delivery
I purchased on-line from Australia and had delivered to my son in Connecticut where it was delivered a few days later.
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Amy
Robert Welch Designs
11 months ago
We're grateful for your 5-star review and feedback. We aim to ensure all customers irrespective of their locality can own and use our award winning products, so thank you for highlighting our speedy delivery to you. Let us know if we can assist you in the future. Kind Regards, Amy - Customer Service
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Gavin Cheung
11 months ago
Date of purchase: 05/25/2024
What Gavin Cheung said about Robert Welch Designs:
Excellent service from online chat
Excellent service from Robert Welch team when I used their online chat to sort out a new delivery date for an order. Very professional staff, thank you!
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Amy
Robert Welch Designs
11 months ago
Thank you Gavin for taking the time to review our service 5 stars. It brings me great joy to hear that you received excellent service and that we were able to assist you. I will pass your kind words onto the team. Kind regards, Amy - Customer Services
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Tania B
11 months ago
Date of purchase: 06/03/2024
What Tania B said about Robert Welch Designs:
RECOMMENDED
Quick delivery of two replacement sharpening stones for RW's knife sharpener. Knives once again razor-sharp. Very happy.
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Amy
Robert Welch Designs
11 months ago
Tania thank you for your 5 star review of the service you received while transacting with us. I'm so pleased you are impressed, I will pass on your thanks to our warehouse team who are responsible for the quick picking, packing and shipping of orders, enabling couriers to deliver in a short time frame. Kind regards, Amy - Customer Services
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Trusted Customer
11 months ago
Date of purchase: 06/15/2024
Honeybourne fish knives and forks.
Excellent communication re delivery and delivery arrived as stated. Well packed and arrived in good condition. A great addition to the other Honeybourne pieces we already have.,
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Amy
Robert Welch Designs
11 months ago
Thank you for taking the time to leave us your review. I am so pleased to hear that you enjoyed shopping with us and we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to assisting you again. Kindest Regards, Amy - Customer Services
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Trusted Customer
11 months ago
Date of purchase: 06/09/2024
Quality items
Prompt and efficient
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Claire
Robert Welch Designs
11 months ago
Thank you so much for your 5 star review of your recently purchased Radford Bright products. We hope you continue to enjoy using them for years to come. Kind regards, Claire - Customer Services
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Trusted Customer
11 months ago
Date of purchase: 06/10/2024
Excellent quality and service.
Prompt delivery and beautiful gift wrapping.
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Claire
Robert Welch Designs
11 months ago
Thank you for taking the time to send us your 5 star review of Westbury cutlery, so pleased you loved the efficiency of our courier service and that you were impressed with our gift wrapping service too. Kind regards, Claire -Customer Services
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Trusted Customer
11 months ago
Date of purchase: 06/10/2024
Happy Customer
Excellent product and service as always from Robert Welch. The chopping boards are gorgeous and look great either side of my hob.
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Amy
Robert Welch Designs
11 months ago
Thank you for taking the time to leave us a 5 star review. I'm so pleased you have had a wonderful experience shopping with us, it really is a testament to the world class service we strive to provide. For helpful tips on how to keep your chopping boards in perfect condition, please click here. Kind regards, Amy - Customer Care Team
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Trusted Customer
1 year ago
Date of purchase: 06/04/2024
Good service
Good
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Sam
Robert Welch Designs
12 months ago
Thank you for your 5-star review and for sharing your experience with us. It is our priority to ensure great service, we'd be more than happy to help you again, whenever you need us. Warmest Regards, Sam - Customer Care Team.
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David Sheppard
Hayling island
1 year ago
Date of purchase: 06/03/2024
What David Sheppard said about Robert Welch Designs:
Quality but expensive
It's quite an experience item and a bit of a luxury for me. Good quality but expensive for a knife holder
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Siobhan
Robert Welch Designs
1 year ago
Thank you David for taking the time to provide your feedback. We hope to assist you again soon. Kind regards, Siobhan - Customer Care Team
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About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.
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01386840522
Lower High Sreet, Chipping Campden, Gloucestershire, GL55 6DY, United Kingdom
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About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.