This was my second trip with Riviera Travel and did not live up to my expectations.Hotels were not 4 star by any stretch of the imagination and hotel staff were very indifferent to us as visitors.The...
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Lorna - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for your review and we are sorry that your experience with us was not in line with your expectations. We work tirelessly to ensure the very highest quality levels for our tours and it is disappointing that you were not happy with your holiday. You can be assured we constantly monitor client feedback and your comments will prove extremely helpful in highlighting key areas that require our attention. Should you wish to discuss the issues raised then please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk
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