How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Riviera Travel Reviews

https://www.rivieratravel.co.uk

EXCELLENT

Award-Winning Tours and River Cruises

Service

4.6

Product

4.5

2,148

673

150

3,017

ratings over the past year

Displaying all 58,309 reviews

Trusted Customer

Sandbach

9 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Riviera Travel:

The whole experience was excellent. The organisation from the first phone call to arriving back…

The whole experience was excellent. The organisation from the first phone call to arriving back home couldn`t be faulted. The boat crew and tour organisers deserve a special mention --- hardworking ,...

Product reviews

Date of purchase: 08/29/2016

Trusted Customer

Romsey

8 years ago

Overall Satisfied

Recommends

Product reviews

Date of purchase: 08/04/2017

Trusted Customer

London , GB

9 years ago

Overall Satisfied

Recommends

Product reviews

Date of purchase: 09/22/2016

Trusted Customer

Cambridge

9 years ago

Overall Satisfied

Recommends

Product reviews

Date of purchase: 10/12/2016

Trusted Customer

Bishops Stortford, UK

10 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Riviera Travel:

An enjoyable holiday

Product reviews

Date of purchase: 05/06/2016

Trusted Customer

Gosport, UK

10 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Riviera Travel:

A very pleasant though out trip. Riviera Travel are obviously a very experienced company in providing…

A very pleasant though out trip. Riviera Travel are obviously a very experienced company in providing holidays/breaks and it shows 5*****.

Product reviews

Date of purchase: 11/04/2015

Trusted Customer

Leamington Spa

9 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Riviera Travel:

Excellent short holiday. Squeeze a lot into 5 days. Enjoyed all aspects of trip.

Product reviews

Date of purchase: 10/21/2016

Trusted Customer

Maidstone

9 years ago

Overall Dissatisfied

Does not recommend

Date of purchase: 06/17/2016

Trusted Customer

Nottingham, UK

9 years ago

Overall Satisfied

Recommends

What Trusted Customer said about Riviera Travel:

Well organised tour no issues of concern.

Product reviews

Date of purchase: 09/12/2016

Trusted Customer

Frodsham, Cheshire

6 years ago

What Trusted Customer said about Riviera Travel:

A great trip for a group, with flexibility to take part in all or just some…

A great trip for a group, with flexibility to take part in all or just some of the trips on offer. Facilities and tour guide excellent.

Product reviews

Date of purchase: 06/08/2017

Not received a review invite?

View all media (5740)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Riviera Travel Reviews

Rhine Cruise to SwitzerlandMore reviews of this product (1,760)View product website

Douro Porto & Salamanca River CruiseMore reviews of this product (1,923)View product websiteA very pleasant trip; the ship and crew were excellent, scenery, low bridges and locks made for a very interesting journey. Our tour guide was very knowledgable and gave an interesting insight to...Read more

"Venice: Classic and Undiscovered"More reviews of this product (640)View product websiteExcellent local guide for the walking tours - hotel well situated, shower was disappointing - very difficult to regulate water temp., pressure wasn't that great - room and bathroom and all linen...Read more

Lisbon Porto and the Douro ValleyMore reviews of this product (984)View product websiteA very interesting tour. Lisbon and the local guide, Tiago were very good. Although Sintra was very enjoyable we could have had more time there-the coach left at 2.30pm and could have stayed until...Read more

Classical SpainMore reviews of this product (3,548)View product websiteWe enjoyed the tour but our initial flight to Spain on Monarch Airlines was very busy and seating was cramped and there was an all male group of passengers whose behaviour was unacceptable. The...Read more

"Bruges"More reviews of this product (1,705)View product websiteCan't fault this trip! Well organised from the time of booking to the end of the trip 5***** all round. All rail links worked well, the itinerary and tickets were clearly marked, our rep was very...Read more

Berlin Dresden Meissen & ColditzMore reviews of this product (909)View product websiteTour guide excellent. Berlin too short. Meissen good. Dresden excellent.

Classical SpainMore reviews of this product (3,548)View product websiteFantastic week, could have done with an extra day. Well organised trips and the Tour Manager Sara was excellent.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?