All staff on board were excellent but must mention Paulina and Karin especially
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience and that our onboard staff, particularly Paulina and Karin, made your journey so memorable. We appreciate you highlighting their excellent service.
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Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had a thoroughly enjoyable experience on our Seine Paris and Normandy River Cruise. It's wonderful that you particularly enjoyed the cheese and cider tasting, and we appreciate you sharing that feedback. We understand that some days were long, but we're glad you felt it was worth it for all you saw and visited. Thank you for your recommendation.
The US based office needs much improvements. It took multiple calls for me to get information and book with them.
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear about the difficulties you experienced when trying to get information and book with us. We appreciate you bringing this to our attention and hope to improve your experience in the future.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your recent Douro, Porto & Salamanca River Cruise. We're delighted to hear that you found the scenery beautiful and the food delicious. It's also great to know that you found the boat to be functional and very clean, and that the included excursions were enjoyable.
Excellent customer service. Easy to call and ask questions. E mails received a prompt reply.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you found our customer service to be excellent and that your interactions were easy and efficient. We appreciate you taking the time to share your positive experience with us.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found your trip to Stockholm and Copenhagen to be well organised, with a good balance of excursions and free time, allowing you ample opportunity to explore both cities.
We are pleased that you were satisfied with the hotels in both locations, noting their convenient positioning, cleanliness, and the quality of the breakfast offerings. We appreciate you sharing your observations about the room sizes in Stockholm.
Date of purchase: 09/07/2026
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Heather and Margaret
Feefo Verified
GBR
1 month ago
What Heather and Margaret said about Riviera Travel:
Excellent in every way, especially escorting travel guide, Kevin, so knowledgable and patience personified
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that your experience was excellent in every way, and we're so pleased that Kevin's knowledge and patience made such a positive impact on your travels.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback about your recent 2-centre holiday with Stockholm and Copenhagen. We are so pleased to hear that it was excellently organised and that you enjoyed your time in both cities. It's great to know that your holiday from 1-7 September 2026 was such a positive experience
Date of purchase: 09/07/2026
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Trusted Customer
Feefo Verified
1 month ago
Friendly waiters
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to leave us your feedback. We're delighted to hear you had a positive experience and appreciate you sharing your thoughts.
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had an excellent holiday with us. We appreciate your feedback regarding the shade on the top deck and will take this into consideration.
We are so pleased to hear you had such a positive experience with our service! Thank you for taking the time to share your feedback.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We are pleased to hear that you found your Douro, Porto & Salamanca River Cruise to be a very good trip and that Salamanca was worth seeing. We appreciate you sharing your thoughts on the pacing of the holiday.
As already mentioned Carlotta is a standout tour manager. Full of knowledge about her country, and very proud of it too!
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Date of purchase: 09/07/2026
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Trusted Customer
Feefo Verified
1 month ago
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our service.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We're so pleased to hear you had a lovely holiday and enjoyed the beautiful scenery, interesting visits, excellent food, and service aboard the Douro Splendour.
From initial contact to the 10 days I spent on Thomas Hardy the service was excellent.
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such an excellent experience with us, from your initial contact right through to your 10-day holiday on the Thomas Hardy. We truly appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such an enjoyable 10 days aboard the Thomas Hardy. It's wonderful that you found the staff to be friendly and helpful, and we appreciate you highlighting the excellent support you received from Tony and Lisa, especially with their thoughtful advice on tours. We hope to welcome you back on another Riviera holiday in the future.
Flights, Coach travel and food was fine. The whole tour felt like Riviera's finance team had had too much of an influence in its makeup
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that the overall makeup of the tour did not meet your expectations. We appreciate you letting us know that the flights, coach travel, and food were satisfactory.
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Riviera Travel
Riviera Travel
1 month ago
We are sorry that the tour and hotels failed to meet your expectations. If you would like to email us at info@rivieratravel.co.uk we can investigate any issues you had and respond to these.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
