We are delighted to hear that you had an excellent experience and that it met your expectations of Riviera Travel. We truly appreciate you taking the time to share your feedback
Product reviews
Riviera Travel
Riviera Travel
21 days ago
Thank you for taking the time to share your feedback on our Puglia, Lecce and Vieste - Undiscovered Italy holiday. We appreciate you highlighting the varied programme, and we are sorry to hear that the location of both hotels was disappointing for you. We note your comments regarding the Hilton in Lecce and the hotel in Matera. It is pleasing to learn that the overall organisation of the holiday met the standard you have come to expect from Riviera Travel.
We are delighted to hear that your experience was faultless and that all your arrangements went to plan. Thank you for taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
21 days ago
Thank you for taking the time to share your feedback on your recent experience with us. We are delighted to hear that you found the organisation to be very good, and that Nicola was so helpful and informative during your trip. We are also pleased that you enjoyed the hotel's cleanliness, comfort, and convenient location.
Date of purchase: 09/08/2026
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Michael
Feefo Verified
USA
22 days ago
What Michael said about Riviera Travel:
excellent effort by the team from front desk team to our butler.
Riviera Travel
Riviera Travel
19 days ago
We are delighted to hear that you had such a wonderful experience with our team during your travels.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
Thank you for sharing your thoughtful feedback with us. We are delighted to hear that you enjoyed the ship, the dedication of our crew, and the shore excursions. We do, however, note your comments regarding the beverage options and understand how this aspect of the experience fell short of your expectations. Your insights are greatly appreciated as we continually review our offerings.
We are so pleased to hear that you had a first-rate experience with our team and that they serviced your holiday so well. It's wonderful to know that our team contributed to such a positive holiday experience for you.
Product reviews
Riviera Travel
Riviera Travel
21 days ago
Thank you for your wonderful feedback! We are delighted to hear that your Madeira holiday was first-rate and that you found it very well organised and managed. It's fantastic to know that Terri and her team were able to assist you with everything you needed and that your trip achieved all your objectives. We truly appreciate you sharing your positive experience.
Thank you for taking the time to share your feedback. We're pleased to hear that you experienced good service from your guide.
Product reviews
Riviera Travel
Riviera Travel
21 days ago
We are sorry to hear that your recent holiday with us did not fully meet your expectations. We appreciate you taking the time to share your feedback on your experience, from the flights and accommodation to the excursions and the cruise itself. We hope that we may have the opportunity to provide you with a more enjoyable experience in the future.
Date of purchase: 09/14/2026
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DE
Derek
Feefo Verified
GBR
22 days ago
What Derek said about Riviera Travel:
All very efficient, the tour guide, Rosey was very good.
Riviera Travel
Riviera Travel
21 days ago
Thank you for your wonderful feedback. We are delighted to hear that you found our service to be efficient and that our tour guide, Rosey, was very good. We appreciate you taking the time to share your positive experience.
Product reviews
Riviera Travel
Riviera Travel
21 days ago
It's wonderful to hear that you enjoyed your recent trip to Berlin, Dresden, Meissen & Colditz and that it provided such a special opportunity to visit places you were unable to experience during your time in Germany. We are delighted that you found both hotels to be first-class and the breakfasts excellent. It's also fantastic to know that you found our tour guide, Rosey, to be so wonderful and that you highly recommend the trip.
Thank you for your review.
Whilst we are sorry to learn that the holiday did not fully meet your expectations, we were pleased to read your positive comments regarding Ana. We will ensure your feedback is shared with her and the wider team.
Thank you for taking the time to share your comments.
Product reviews
Riviera Travel
Riviera Travel
21 days ago
Thank you for your review.
We are sorry to hear that the holiday did not meet your expectations.
Should you wish for your concerns to be investigated further, we would invite you to contact our Guest Relations team in writing. We will be happy to review the matters you have raised and provide a full response. In line with our ABTA guidelines of 28 days.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
