I was told that someone would meet us at Derby station as I raised a concern that no seat reservations. There was no one there
Riviera Travel
Riviera Travel
18 hours ago
Hello Jocelyn,
We are very sorry to hear about your experience at Derby station. We understand that this was not the service you expected, and we appreciate you bringing it to our attention. I can only apologise, we do state in your travel documentation that you would be met once you arrived in Paris-Nord station
Kind regards,
Riviera Travel
JO
Jocelyn
16 hours ago
you are quite wrong, do check my telephone call with you on 30 April.
JO
Jocelyn
16 hours ago
Product reviews
Riviera Travel
Riviera Travel
18 hours ago
Hello Jocelyn,
We are delighted to hear you enjoyed your Highlights of Normandy, Monet's Garden, Rouen and Honfleur trip and appreciate you taking the time to share your feedback with us.
Kind regards,
Riviera Travel
Hello David,
Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had a good experience.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
19 hours ago
Hello David,
Thank you for sharing your feedback about your recent holiday. We are pleased to hear you had an excellent holiday and found the tour comprehensive. It is wonderful to know you enjoyed the Krystal Palace Hotel, particularly the food and service. We appreciate you taking the time to highlight these positive aspects. We also acknowledge your comments regarding the coach facilities and your preference for flying into Verona, and we regret any disappointment this may have caused.
Kind regards,
Riviera Travel
Too much time to get back to us on all the occasions we had to query things.
Our tour manager was efficient and all the arrangements worked well. But Riviera has no control over the cruise quality,...
Hello,
Thank you for your lovely feedback. We are delighted to hear that you found our service efficient and friendly.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
19 hours ago
Hello,
We are so pleased to hear that you found your experience to be luxurious, varied, and interesting. Thank you for your wonderful feedback.
Kind regards,
Riviera Travel
Date of purchase: 05/13/2026
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PE
Peter
Feefo Verified
GBR
1 day ago
What Peter said about Riviera Travel:
Excellent all around from booking to being taken to the airport for our return flight.
Tour Manager was excellent.
Riviera Travel
Riviera Travel
19 hours ago
Hello Peter,
Thank you for your wonderful feedback. We are delighted to hear that you had an excellent experience with us, from the booking process right through to your return journey. It's also great to know our Tour Manager made such a positive impression.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
19 hours ago
Hello Peter,
Thank you for taking the time to share your experience of our Malta Uncovered holiday. We are delighted to hear that you found the holiday to be well organised and that our tour manager and guides were excellent in keeping you informed and adapting the agenda. We appreciate your positive feedback.
Kind regards,
Riviera Travel
Date of purchase: 05/18/2026
0
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AN
Andrew
Feefo Verified
GBR
1 day ago
What Andrew said about Riviera Travel:
The company kept me informed about all the changes on the cruise
Product reviews
Date of purchase: 04/30/2026
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JE
Jennifer
Feefo Verified
1 day ago
What Jennifer said about Riviera Travel:
Booking was easy, documents emailed in good time. Tour guide was excellent
Riviera Travel
Riviera Travel
19 hours ago
Hello Jennifer,
We are delighted to hear that you found our booking process straightforward and that our documentation was provided in a timely manner. It's wonderful to know that our tour guide also met your expectations and provided an excellent experience.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
19 hours ago
Hello Jennifer,
Thank you for sharing your wonderful feedback about your holiday to Pompeii, Capri and the Bay of Naples. We are delighted to hear that you found the holiday enjoyable and the hotel to be very comfortable and centrally located in Sorrento, offering plenty of shops and restaurants to explore. It's also great to know that you appreciated the visits to interesting sites in the area.
Kind regards,
Riviera Travel
Trip was exactly as described but the coach driver was absolutely amazing !!!!
Riviera Travel
Riviera Travel
19 hours ago
Hello Jackie,
We are delighted to hear that your trip was exactly as described and that you had such a positive experience with your coach driver. It's wonderful to know they were absolutely amazing! We appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
19 hours ago
Hello Jackie,
We are so pleased to hear that you had an amazing holiday from start to finish. It's wonderful that you enjoyed all aspects of your trip, from the vibrant cities of Nashville, Memphis and New Orleans to the superb and unforgettable experiences in NASA, San Antonio and Fort Worth.
Kind regards,
Riviera Travel
Met at the departure airport and also on arrival. We are escorted on the tours and any problem along the way is solved.
Riviera Travel
Riviera Travel
19 hours ago
Hello Jane,
We're so pleased to hear that you had such a positive experience with our team, from your departure airport to your arrival and throughout your tours. It's wonderful to know that you felt well-supported and that any issues were resolved efficiently for you.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
19 hours ago
Hello Jane,
It's wonderful to hear how much you enjoyed Valencia! We're delighted you found the city beautiful, with its fascinating history and lovely spots to relax. We're also pleased that you found it to be great value for money.
Kind regards,
Riviera Travel
The food was absolutely delicious. We enjoyed every meal.
The cruise information from Riviera was very thorough & clear. Apart from some confusion at the end regarding the extension details we were...
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Riviera Travel
Riviera Travel
19 hours ago
Hello Jennifer,
Thank you for taking the time to share your feedback. We are delighted to hear that you found the food delicious and our cruise information thorough and clear. It's wonderful to know that you enjoyed the company of your guide, Marianna, and your guides in Porto, Aldo and Anna, who were very knowledgeable. We appreciate your kind words and are happy you had a positive experience.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
19 hours ago
Hello Jennifer,
We are so pleased to hear that you and your friends had a most enjoyable time on your first river cruise with us, celebrating such special occasions. It's wonderful to know you appreciated the cleanliness of the boat and the delightful staff. We hope to welcome you aboard again in the future.
Kind regards,
Riviera Travel
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
